/n Hydrista – Australian Open 2027 /n Drink More Water, together we win. /n Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With 2 successful years as the Australian Open Official Drink Bottle Partner, we’re excited for another year – together with you!

The role/n As a casual Hydrista at waterdrop® you’ll be the face of the brand at various locations around Melbourne, bringing high energy and enthusiasm to our Hydration Hub, Studio, pop-ups, sampling activations and community events, while delivering the same excellent customer service that defines the waterdrop® experience.

Your responsibilities at waterdrop®:/n /n

- Represent waterdrop® at retail activations, pop-up stands and community events across Melbourne

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- Drive sales and brand awareness through engaging, high-energy interactions with event attendees

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- Identify customer needs and answer product related questions, including on-the-spot product demonstrations and sampling

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- Take every chance to capture customer data at events to expand our database and customer loyalty

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- Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to management

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- Deliver product excellence by maximising product knowledge with relevant recommendations

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- Attend and participate in event briefings, team meetings and training sessions as required by your manager

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- Ensure good communication with your colleagues and event coordinators before, during and after activations

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- Have a positive attitude with the team and customers and be open to constructive feedback

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- Maintain brand standards on visual display, merchandising,



cleanliness and general housekeeping at event locations

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- Follow policies and procedures to maintain the security of stock, customer records and cash handling at events

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- Ensure timekeeping and attendance is in line with company policies, including for early setup and late pack-down at events

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- Be aware of Health & Safety requirements at all event sites

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- Be willing and able to travel to different venues and locations around Melbourne as rostered

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- Obtain a valid Victorian Working with Children Check and National Police Check

/n What you bring to the table:/n /n

- Be approachable and available to assist customers with their shopping and product experience

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- Enthusiasm and commitment to always provide excellent customer service, including in fast-paced event environments

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- Willing to adapt and take on new challenges, including irregular event hours and varying locations across Melbourne

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- Strong selling skills and confidence engaging with new customers in high-traffic settings

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- Always present a professional image

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- Ability to multitask, especially when managing a stand solo or coordinating with a small team

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- The ability to maintain professionalism under all circumstances

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- Works effectively and efficiently alone and in a team

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- Prepared to go the extra mile when needed

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- Good interpersonal and communication skills

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- Demonstrated retail sales or event/promotional experience in a customer-focused environment

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- Comfortable with manual handling (setting up stands, carrying stock/equipment)

/n What we offer you:/n /n

- An ambitious and international team with whom fun is by no means neglected

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- Individual development opportunities in one of the fastest growing e-commerce companies

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- Discount on-and offline on your waterdrop® purchases

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- Variety — no two days look the same across different Melbourne events

/n /n Wanna drop in? Just send us your cover letter and resume via the application button. /n /n

📌 Sales Assistant (Melbourne)
🏢 Waterdrop
📍 Melbourne