About the role

This is a practice manager role responsible for overseeing the day-to-day running of a general practice, including patient services, staff management and compliance.

Key responsibilities

- Manage appointments, reception, patient enquiries, correspondence and daily clinic workflows

- Oversee patient feedback, complaints, recalls, reminders, referrals and administrative follow-up

- Ensure urgent patient matters are appropriately escalated to clinical staff

- Provide hands-on operational support when required

- Manage administrative rosters, leave, induction, training and performance

- Maintain personnel, training and practitioner credential records

- Promote teamwork, accountability and effective communication

- Oversee Medicare and private billing, rejected claims, payments, debtors and daily reconciliations

- Support workplace safety, emergency preparedness and equipment maintenance





- Maintain privacy, confidentiality, information security and appropriate system access

About you

- Experience managing an Australian general practice or substantial senior medical administration experience

- Solid knowledge of general practice operations, Medicare billing, private billing and reconciliations

- Experience managing staff, rosters, training and performance

- Experience with accreditation, policies, quality improvement and confidential patient information

- Strong practice management software and digital systems capability (Medical Director, Pracsoft and Hotdoc)

- Strong communication, judgement, organisation and problem-solving skills

- Australian work rights

📌 practice manager part-time (Yeronga)
🏢 Yeronga Medical Centre
📍 Yeronga