Exciting new opportunity for a Counter Manager to join our Sydney City Counter Team in a Department Store!

15-35 hours per week

About the Role

Our Sydney City counter is in the heart of Sydney CBD and is the number one flagship store in the Country, offering an exciting and dynamic opportunity to join our welcoming, supportive and professional Ultraceuticals Team. If you are a driven individual looking for an exciting challenge and to take things to the next level, this is the opportunity for you.

As the Ultra Counter Manager, you play an integral role in setting the standard for your team. You are responsible for providing clients with the highest level of customer service and skin education, conducting high-quality facial treatments as well as meeting KPIs and sales targets whilst being up to date with the newest products and changes in the industry. You will also be responsible for overseeing the team rostering and mentoring your Beauty Therapists, amongst other day-to-day duties.

We are looking for someone who can work autonomously, is highly self-motivated and has experience, preferably in a department store setting.

If this isn't quite the right role for you, we also have casual hours available.

About the Company

Ultraceuticals is a leader within the cosmeceutical skincare industry. We are dedicated to providing innovative, quality skincare products and professional facial treatments to target major skincare concerns. We are a fast-growing skincare brand, occupying a unique space in the Australian market and expanding rapidly internationally.

Key Responsibilities:





- Perform in depth skin consultations and provide client advice on Ultraceuticals products and treatments
- Perform Ultraceuticals facial treatments
- Take clients through 90 day skin journeys, achieving real visible results
- Organise and facilitate instore events
- Manage day to day counter operations
- Drive individual and store sales and services targets
- Provides ongoing training and coaching to broader team across product knowledge, sales and facial treatments

Our Ideal Counter Manager

- Proven experience as a manager or team leader
- Strong track records in achieving sales targets and meeting and exceeding KPIs
- Exceptional customer service ability
- Positive attitude, driven and self-motivated, with a passion to achieve sales targets
- Ability to commit to a set fortnightly rotating roster
- Experience and understanding of cosmeceutical grade products and treatments would be advantageous

What's on Offer

- Above award hourly rate
- Attractive and generous commission structure
- Extensive and ongoing product and sales training, on counter and formal classroom and online education
- Awesome product allowances and staff discounts
- Positive and supportive team culture
- Set roster with rotating weekends to allow for flexibility and work life balance
- Career growth opportunities

Please Note: A Beauty Therapist Certificate IV or Diploma qualification is required for this position as professional recommendations and beauty room treatments are key points of difference for Ultraceuticals. As part of the recruitment process, you will need to provide documentation of your qualification in order to progress.

📌 Ultraceuticals Counter Manager | Sydney CBD (Qualified Beauty Therapist)
🏢 Ultraceuticals
📍 Sydney