The Web Services team sits within the Digital Services and Design section of the Communications Branch and is responsible for maintaining a range of websites – Internet and intranet – as well as providing expert support and advice to its stakeholders.

This role is an prospect to be part of a cohesive team within a positive and supportive work environment. You will contribute to the day-to-day publishing operations of the team and build your understanding of DVA’s first-in-Australian-government AI enabled website search capability.

Our ideal candidate enjoys working with digital platforms and takes pride in delivering high-quality online content. You have a keen eye for detail, enjoy solving publishing challenges and are motivated by creating accessible, reliable and user-focused digital experiences. You thrive in a collaborative environment, work well with a variety of stakeholders and are always looking for ways to improve how things are done.

- Publish, update and maintain content across DVA's Internet, intranet and digital platforms.
- Process content publishing requests and ensure content is published in accordance with approved processes and standards.
- Undertake quality assurance activities, including accessibility, formatting, metadata and link checking.
- Support the administration and ongoing maintenance of DVA websites and intranet services, including identifying and resolving publishing issues.
- Maintain content review schedules and support content lifecycle management activities.
- Provide advice to stakeholders on publishing requirements, accessibility obligations and content submission processes.
- Assist with website testing, reporting and continuous improvement activities.
- Contribute to the development and maintenance of publishing procedures, guidance and knowledge resources.




- Build productive working relationships with stakeholders to support the delivery of digital publishing services.
- Contribute to a collaborative and inclusive team environment consistent with APS Values and behaviours.

- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- Any successful candidate external to DVA offered employment will be required to undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
- Any successful candidate will also be required to obtain and/or maintain, a baseline Vetting (AGSVA) security clearance as a minimum.

This recruitment process may be used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

Successful applicants engaged into the APS will be subject to a probation period.

We welcome people with diverse skills, experiences and perspectives. DVA is committed to building a workforce that reflects the community we serve and encourages applications from:

- Veterans and former Australian Defence Force members, whose skills and experience are highly valued across the APS
- Aboriginal and Torres Strait Islander peoples
- People with disability
- People who identify as LGBTQIA+
- People from culturally and linguistically diverse backgrounds

We are a Veteran Employer of Choice! This means you benefit from a workplace actively supporting veterans and families of veterans – one that understands and values military experience. You’re joining an organisation publicly recognised for its commitment to fostering veteran-friendly employment pathways and long-term career success.

📌 Web Officer (Content & Publishing) (Australia)
🏢 Department of Veterans' Affairs
📍 Australia