Workshop Manager – Bibra Lake, WA

We are seeking an experienced, trade-qualified Workshop Manager to lead our workshop and field service teams at our Bibra Lake premises in Perth. This is a hands-on leadership role managing service operations, team performance, customer satisfaction and job profitability, while also providing technical support to the team, customers and sub-dealers.

About Us

Established in 2004, ADT Western Australia is a locally owned business supplying quality earthmoving equipment to the civil construction, rail, quarrying and mining industries. We are the exclusive Australian importer and distributor of Hydrema equipment, with sub-dealers on the east coast. Our range includes compact articulated water carts, compact articulated dump trucks, wheeled excavators, hi-rail excavators, hi-rail dump trucks and articulated backhoe loaders.

Over more than two decades, we have built a solid reputation for reliable, innovative machinery suited to Australian operating conditions. Our industry knowledge and understanding of local requirements allow us to deliver practical, customised solutions that improve productivity and efficiency.

About the Role

Reporting directly to the Managing Director, you will be responsible for the day-to-day management of the workshop and field service operations. This includes service delivery, team leadership, budgeting and customer support, as well as providing hands-on diagnostic and technical support. You will also develop strong customer relationships, improve operational performance and ensure high standards of safety, quality and compliance.

Key Responsibilities

- Lead and manage the workshop and field service teams, including daily operations, job scheduling, workforce allocation and staff performance.




- Oversee equipment servicing, repairs and maintenance scheduling, and provide advanced diagnostics and fault finding to support staff, customers and sub-dealers.
- Ensure accurate service documentation, job costing, invoicing, quotations and warranty claims.
- Motivate, mentor and develop team members.
- Build strong relationships with customers, sub-dealers, company staff and external stakeholders.
- Manage budgets and review cost centre profitability, reporting on performance and driving continuous improvement and operational efficiency.
- Promotes and ensures workplace health, safety, environmental and compliance standards.

About You

- To be successful in this role, you will have:
- A recognised trade qualification, e.g. Heavy Duty Mechanic, Plant Mechanic or Heavy Diesel Fitter.
- Demonstrated leadership experience in a workshop or service environment.
- Well-developed organisational and time management skills.
- Proven ability to diagnose and troubleshoot complex faults in earthmoving or heavy equipment, particularly electrical and hydraulic systems.
- Sound computer skills, including Microsoft Excel, Word, Outlook and service management systems.
- Strong communication and customer service skills.
- A valid Australian driver's licence.

Why Join ADT Western Australia?

We offer:

- A full-time, permanent position with a competitive salary package.
- A fully maintained work vehicle and work uniforms.
- A long-term career in a stable business.
- A management team that values your ideas on better ways of working.
- A supportive environment that values work/life balance.

How to Apply

If this role matches your skills, experience and ambition, we’d love to hear from you. Apply now via SEEK and take the next step in your career with ADT Western Australia.

📌 Workshop Manager (Bibra Lake)
🏢 ADT Australia
📍 Bibra Lake