Overview

Work Type: Fixed-term - Part time

Salary: Salary not specified

Grade: Education Support - Level 1, Range 2

Occupation: Administration

Location: Melbourne - Western suburbs

Reference: 1550314

Selection Criteria

1.

Demonstrated ability to provide high-quality administrative, front office, first aid and knowledge of Cases21 and Compass, including the capacity to manage competing priorities, maintain accurate records and deliver efficient operational support in a busy school environment.

2.

Highly developed interpersonal and communication skills, with the ability to provide exceptional customer service and build positive relationships with students, families, staff, visitors and the wider school community.

3.

Demonstrated ability to work collaboratively and independently, exercise initiative and sound judgement, adapt to changing priorities, and contribute to a positive, inclusive and student-centred school culture while maintaining confidentiality and professional standards.

4.

Demonstrated knowledge and experience in the provision of routine first aid and student medication within a school setting.

Role

Role

We are seeking someone who has knowledge in Cases21

The position is currently fixed term; however, for the successful applicant, there is potential for the role to become ongoing, subject to enrolment numbers and Department approval.

Role Purpose

The Administration Officer (Front Office, First Aid, Attendance & Enrolments) provides administrative and operational support to the school office, delivering high-quality customer service to students, families, staff and visitors. The role includes front-of-house reception duties, first aid administration, and general school administration functions including enrolments and attendance. Duties are performed in accordance with established procedures, school policies and Department guidelines.

As a member of a newly established school community, the successful applicant will demonstrate flexibility, adaptability and a willingness to undertake a broad range of administrative and operational tasks to support the establishment and growth of the school. Due to the dynamic nature of a new school environment, responsibilities may vary according to operational needs and staffing structures.

As enrolments increase and staffing structures develop, responsibilities may evolve and be redistributed to meet the changing needs of the school. Over time, the position is expected to become increasingly specialised and clearly defined while continuing to play a key role in supporting the efficient operation of the school.

Working closely with fellow administration staff, the successful applicant will help foster a cohesive, collaborative and customer-focused office environment. This includes promoting positive working relationships, supporting teamwork, sharing information and contributing to consistent administrative practices that ensure the school office operates effectively and provides a high level of service to students, families, staff and the broader school community.

Responsibilities

Responsibilities

Key Responsibilities

Reception and Front Office

- Provide a welcoming and professional first point of contact for students, families, staff and visitors.
- Answer telephone, email and face-to-face enquiries and direct requests appropriately.
- Manage visitor sign-in procedures and maintain visitor records.
- Assist with student attendance processes, late arrivals and early departures.
- Support the distribution of school communications and notices.




- Maintain confidentiality when handling sensitive information.

First Aid Administration

- Provide routine first aid to students in accordance with school procedures and approved first aid practices.
- Maintain accurate records of student presentations to the first aid room.
- Contact parents/carers regarding illness, injury or student collection when required.
- Maintain first aid supplies and monitor stock levels.
- Support the administration of student health plans and medical information.
- Assist with the management of student medications in accordance with school procedures.

Enrolment Administration Support

- Coordinate the school's enrolment processes from initial enquiry through to student commencement.
- Organise, process and maintain enrolment documentation, student records and confidential information.
- Ensure student data is accurately entered, maintained and updated within school administration systems.
- Liaise with families regarding enrolment requirements, documentation and transition arrangements.
- Support transitions for students entering, exiting or transferring between schools, ensuring all required documentation is completed.
- Prepare enrolment and transition reports, correspondence and information packs as required.
- Assist with the collection and filing of enrolment documentation in accordance with Department and school requirements.
- Maintain confidentiality and accuracy when handling student and family information.

General Administration

- Prepare correspondence, reports, forms and routine communications.
- Maintain student and family records using school administration systems.
- Assist with excursion, incursion and event administration.
- Maintain filing systems and administrative records.
- Perform data entry and basic reporting tasks.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position are invited to apply.

Essential Requirements

- Experience using CASES21, Compass or similar management systems.

- Current Working with Children Check (Employee).

- Current Level 2 First Aid qualification or willingness to obtain.
- Commitment to Child Safe Standards and Department of Education policies.
- Previous experience in a school, customer service or administrative environment.

This role plays a key part in ensuring the smooth operation of the school by providing exceptional service to students, families and staff while managing critical administrative, financial and wellbeing functions.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces.



It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Conditions of Employment

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
- Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
- A probationary period may apply during the first year of employment and induction and support programs provided.
- Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Location Profile

Are you looking for a rewarding and challenging professional opportunity? Would you like to be a part of a team that values a positive, supportive and inclusive environment? Do you have high expectations for yourself, your team, your school and your students? Are you ready to contribute to a dynamic school that is building the future of education in the Brookfield area?

Are you willing to give your best, every day, to our school community?

If this sounds like you then Binap Primary School, Brookfield may have a role for you!

Location Profile

Located on Wurundjeri land, Binap Primary School is a new school in Melbourne's western growth corridor. The school opened in January 2024 and is located in the suburb of Brookfield which is within the City of Melton.

Binap Primary School is within 30 minutes drive of Bacchus Marsh, Sunbury and Melbourne's western suburbs.

Our current enrolment is 430 students.

We are a Supported Inclusion School (SIS), which is a mainstream school with additional professional capabilities and facilities designed to cater for a higher than usual proportion of students with disability.

Applicants should make sure that they address all 4 criteria and include the names of at least 3 referees who will be contacted prior to shortlisting.

Apply now

Applications close Thursday 5 November 2026 at 11.59pm

Posted

23 October 2026

📌 Administration Officer -Front Office, Enrolments, Attendance, First Aid (Melbourne)
🏢 Victorian Government
📍 Melbourne