Immediate start at GSB VIC stores · Full-time Permanent role · Mandarin Speaking

With stores located in major shopping centres, GSB provides a safe, secure, and convenient space for customers to sell their unwanted gold and silver (jewellery, bullion, etc.) and, in certain locations, for customers to also buy gold and silver bullion.

As a growing national company, we have an immediate start opportunity available at our stores in Glen Waverley, Chadstone and Box Hill and are looking for the right person who is seeking the opportunity to build a meaningful career within a trusted and specialised industry.

If you enjoy working with people, take pride in doing things accurately, and want to build a career in a specialised and trusted industry, we'd like to hear from you.

About GSB

GSB is a growing boutique precious metals business that buys and sells gold and silver using industry-leading technology. Our stores are located inside major shopping centres, giving customers a safe, secure and convenient place to trade. To understand more about who we are, click here: https://greatsouthlandbullion.au/

Your Role

- Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) and to support them in buying gold and silver bullion.
- Provide informed and confident guidance based on market knowledge
- Focus on marketing and promoting the business
- Handle transactions with care, accuracy,



and professionalism
- Create a safe, respectful, and supportive environment for every customer
- Uphold the GSB values and culture in every interaction
- Assist with opening, closing and store presentation.

What you'll bring

- Must speak Mandarin
- Flexibility and willingness to work across our 3 locations - Chadstone, Glen Waverley and Box Hill
- Access to reliable personal transport
- Professionalism and personal pride in presentation
- Emotional intelligence and the ability to show genuine empathy
- Confidence, clarity, and discretion in communication
- Solid attention to detail and accuracy
- A commitment to ethical conduct and trust-building
- The ability to build rapport with a diverse customer base

What we offer

- Salary and superannuation
- Full product and industry training — you don't need a precious metals background
- Hands-on management support and genuine scope to grow with a national brand
- A team that values relationships, integrity, generosity and partnership

How to apply

To apply, please provide your resume and a cover letter addressing the Key Requirements. Applicants are also encouraged to complete the optional video interview to increase visibility of their application and showcase their suitability for the role.

Pay: From $70,000.00 per year

Work Location: In person

📌 Retail Sales Associate - Precious Metals, Chadstone
🏢 Great Southland Bullion
📍 Chadstone