Remote: Hybrid

Job Description: Australian Citizens residing in Australia only respond. Job details The successful candidate will be part of the dynamic SAP Support team, which investigates enhancements and ICT projects related to SAP CRM and API changes. The position holder will bring their business analysis, design, and agile collaboration skills into building and implementing solutions that improve the NDIS by improving Participant experience and the effectiveness of the Scheme. The NDIA welcomes and encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, and people with diverse cultural and linguistic backgrounds. Key duties and responsibilities Working directly with our technology partners, business stakeholders as well as internal technical representatives to provide a cohesive business requirements document(s) that correctly outlines the outcomes the business needs to achieve Maintain subject matter expertise within a range of business domains relevant to the NDIA/OCIO projects. Maintain subject matter expertise across legacy systems and processes, as well as those being created by the NDIA and OCIO. Undertake some basic project management activities associated with the projects including status tracking, and risk and issue management.



Be responsible for the development and management of business analyst artefacts and documents that may include Epics and User Stories, User Interface requirements, risk analysis, scope modelling, and sequence diagrams, inclusive of validation/acceptance criteria. Reviewing and improving Epics and User Stories with both Business and ICT Stakeholders (including vendors) via open discussions and discovery workshops to identify cross-business and system risks as well as define scope and delivery timeframe expectations. Seeking Business, OCIO, and solution provider/s acceptance of confirmed requirements 'sign off'. Coordinating and where needed, assist with testing of the proposed enhancements. Subject to negotiations with line manager, hybrid working arrangements in line with current NDIA policy are available (minimum of 3 days each week in the office, with versatile arrangements in place for the remaining 2 days). Required Skills: Diagrams API Risk Analysis Support BASIC Development User Stories Collaboration Analysis Business Requirements CRM Workshops Validation Business Analysis Agile SAP Vendors Testing Design Business Project Management Management

📌 Senior SAP Business Analyst (Melbourne)
🏢 Softtest pays pty
📍 Melbourne