Job Description

The role

At Mondiale VGL, you’ll take ownership of a portfolio of strategic clients and become their trusted advisor, not just their point of contact. You’ll bring your freight forwarding and supply chain expertise to the table, pair it with sharp commercial instincts, and help our clients move smarter while growing profitably alongside us.

This is a high-visibility role. Your voice will be heard, your ideas will be valued, and your results will be seen.

What you’ll be doing
Owning and growing a portfolio of key accounts, driving service excellence, retention and profitability
Building solid, multi-level relationships as your clients’ go-to person
Leading proactive account management, including regular reviews, reporting and QBRs




Turning global market trends and disruptions into practical strategies that clients can act on
Overseeing onboarding, SOPs and the ongoing optimisation of client supply chains
Keeping a close eye on margins and commercial performance at shipment and account level
Resolving escalations and managing exceptions with calm and confidence
Collaborating with operations, sales and global teams to deliver consistent results
Spotting recent prospects through research and networking, and keeping Client Intelligence accurate and up to date

📌 Key Account Manager Sydney
🏢 Mondiale VGL
📍 Sydney