About the role

Join the team at BATHURST MOTOR GROUP as a Service Advisor. This full time role is based in Bathurst NSW 2795 and is an integral part of our Automotive Trades team. As a Service Advisor, you will be responsible for providing exceptional customer service and managing the service delivery process for our valued clients.

Experience is preferred but not essential.

Key responsibilities
Greeting customers and understanding their vehicle service requirements
Providing accurate estimates and timelines for service work
Effectively communicating with customers throughout the service process
Liaising with the workshop team to ensure effective service delivery
Handling customer queries and complaints in a skilled manner
Maintaining detailed records of all service jobs
Promoting additional services and products to customers

About you
Strong communication and interpersonal skills, with the ability to build rapport with customers




Excellent problem-solving and time management abilities
A keen eye for detail and the ability to multitask effectively
A valid driver's licence and the ability to operate a range of vehicles
A passion for providing exceptional customer service

Benefits
Competitive salary and benefits package + commission structure
Ongoing training and professional development opportunities
A supportive and collaborative work workplace
Opportunities for career progression within the company

About us

BATHURST MOTOR GROUP is a leading provider of automotive services in the Bathurst region. With a strong focus on customer satisfaction, we are committed to delivering high-quality service and maintaining our position as a trusted and respected member of the local community.

📌 Service Advisor Bathurst
🏢 BATHURST MOTOR GROUP
📍 Bathurst