You will be the operational and hospitality leader of RAH, working directly alongside the founders and Head Chef to establish the culture, standards, and rhythm of the venue from day one. You will take ownership of the front-of-house experience and help create a restaurant where exceptional hospitality feels natural rather than rehearsed.

Key responsibilities

Lead all front-of-house operations across Wed–Sun service

Work closely with the founders and Head Chef to establish and maintain RAH's service philosophy

Build, train, mentor, and lead a small, high-performing FOH team

Own service standards, guest experience, reservations, and floor operations

Develop solid relationships with regular guests and become a familiar face of the restaurant

Manage rosters, wage control, ordering, stock, and day-to-day venue administration

Maintain high standards of presentation, service, cleanliness, and compliance

Oversee beverage service and work with the team to develop a considered wine, cocktail, and non-alcoholic offering

Handle service issues calmly and professionally, with a strong focus on guest recovery

Help create and maintain systems that allow a small team to deliver consistently exceptional service





About you

Minimum 3–4 years' experience as a Venue Manager, Restaurant Manager, Assistant Venue Manager, or senior FOH leader in a high-calibre restaurant

Solid understanding of modern restaurant service and genuine attention to detail

A natural hospitality mindset — you notice what guests need before they ask

Confident leadership skills and the ability to build a positive, accountable team culture

Strong knowledge of wine and beverages, with a willingness to keep learning

Excellent communication and organisational skills

Comfortable working closely with owners and taking genuine responsibility for the venue

Commercial awareness, including labour, COGS, reservations, and operational costs

About us RAH is a recent concept launching October 2026 on Chapel Street, Windsor — an eight-course Silk Route degustation kitchen drawing from Persian, Mughal, Levantine, and Central Asian cuisine. Technique-forward. Coal and ember-driven. A restaurant built around serious food, thoughtful hospitality, and a guest experience that feels completely its own.

📌 Venue Manager Melbourne
🏢 RAH DINING
📍 Melbourne