Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.

Working closely with the CRM & Loyalty Manager and wider Customer team, you'll coordinate and execute email, SMS and MMS campaigns, manage the promotional CRM calendar, collaborate with creative teams and support campaign performance reporting and optimisation.

Key Responsibilities

Coordinate and execute CRM campaigns across email, SMS and MMS

Manage the day-to-day promotional CRM calendar

Develop and coordinate creative briefs and campaign requirements

Build, test, schedule and deploy campaigns with a high degree of accuracy

Monitor campaign performance and provide reporting insights

Ensure all campaigns meet brand, legal and compliance requirements





Collaborate with internal stakeholders to deliver engaging customer communications

About You

1+ years' experience in a CRM, marketing or campaign coordination role

Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns

Solid attention to detail and project management skills

Excellent communication and stakeholder management abilities

Commercially minded with robust analytical skills

Proactive, organised and able to manage multiple priorities

Passion for marketing and customer experience

Why Join Freedom? This is an exciting chance to grow your CRM and marketing career with a leading retail brand. You'll be part of a collaborative team, gain exposure to end-to-end campaign delivery and help create meaningful customer experiences that drive engagement and business results.

📌 Crm Campaign Coordinator Sydney
🏢 Freedom Furniture Australia Pty
📍 Sydney