Assistant Workshop Controller - Westar Trucks CampbellfieldWestar Trucks Campbellfield is seeking an Assistant Workshop Controller to support the daily operations of our busy truck dealership workshop specialising in Isuzu, Western Star, MAN and Dennis Eagle.Reporting directly to the Workshop Controller, you'll play a key role in coordinating workflow, supporting technicians and apprentices, assisting with quality control, supporting Service Advising functions when required, and helping ensure customers receive an exceptional service experience.This is not a management position, but it is a highly influential role suited to someone who enjoys mentoring others, building relationships, adapting to different priorities and helping the workshop operate at its best.What's on Offer?
Competitive base salary plus commission structureOpportunity to move off the tools while utilising your technical expertiseVaried role supporting Workshop, Service and Parts departmentsAssist with Service Advising and customer communication when requiredOngoing training and development opportunitiesWork with a leading truck dealership and experienced teamLong-term career progression opportunitiesStable, growing business with strong manufacturer partnershipsEmployee discounts on vehicles, servicing, and partsBunnings PowerPass offering trade discountsJob security with a long-established, family-owned businessSupportive leadership team and positive workplace cultureAbout the RoleWorking alongside the Workshop Controller, Service Advisors and Parts team,



you will help coordinate workshop activities and support the successful completion of repairs and maintenance work.This is a genuinely varied position suited to someone who can adapt to changing priorities throughout the day.
You may support workshop productivity and apprentice development one moment, then assist Service Advisors with customer updates, coordinate with Parts, or help manage workflow and quality control the next.Key ResponsibilitiesAssist the Workshop Controller with daily workshop coordination and workflowGuide and monitor technician productivity and repair progressSupport and encourage apprentice development and training opportunitiesEnsure apprentices are paired with experienced technicians to maximise learningLiaise with Service Advisors regarding job progress, repair timelines and customer expectationsAssist with Service Advising duties and customer communication when requiredWork closely with Parts Interpreters to minimise downtime and keep repairs movingAssist with workshop scheduling and job allocationSupport quality control processes and final vehicle inspectionsHelp identify and resolve workshop bottlenecksPromote a positive,



productive and safety-focused workshop cultureProvide technical support and guidance when requiredAbout YouYou may currently be working as a:Truck ForemanLeading Hand TechnicianSenior Heavy Vehicle TechnicianService Advisor with strong technical capabilityExperienced Technician looking to transition off the toolsTo succeed in this role, you'll have:Strong technical knowledge of trucks, heavy vehicles or commercial vehiclesExcellent communication and interpersonal skillsThe ability to build credibility and positively influence othersStrong organisational and problem-solving abilitiesA genuine interest in supporting apprentice and technician developmentThe confidence to work across Parts, Service and Workshop departmentsHigh attention to quality, safety and customer satisfactionCurrent driver's licenceHow do I apply?
Submit your application today.We encourage interested candidates to apply as soon as possible, as the role may be filled before the advertisement is removed.Why Join Patterson Cheney?
Join a 3-time Employer of the Year with approximately 1,000 valued team members.
We are proud to be one of Australia's largest automotive businesses, with multiple brands, including Isuzu Trucks, MAN, Western Star, Iveco Daily, Dennis Eagle, and light auto brands such as Toyota, Mercedes-Benz and Isuzu UTE.
We have served our customers since ****, and our success has been built on a solid foundation of customer service.We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, religion or age with full rights to work in Australia.
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📌 Assistant Workshop Controller — Grow With A Leading Truck Dealer (Melbourne)
🏢 Westar Trucks
📍 Melbourne