Case Management System Implementation based on Microsoft DynamicsWe are seeking an experienced Senior Business Analyst to join a Digital Case Management System program.
This role will suit a highly capable Business Analyst with robust CRM knowledge and hands-on experience with Microsoft Dynamics.Key ResponsibilitiesLead business analysis activities across the project lifecycle, ensuring requirements are delivered on time and to a high standard.Facilitate stakeholder workshops, interviews and consultations to gatherMap business processes and requirements to Microsoft Dynamics CRM functionalityValidate proposed solutions through requirements walkthroughsManage requirements traceability, project documentation,



BA reporting and stakeholder communications.Key Skills and Experience10+ years' experience as a Senior Business Analyst in complex business environmentsStrong CRM knowledge and demonstrated experience with Microsoft DynamicsProven expertise in requirements gathering, business process analysis, process mappingExcellent stakeholder engagement, workshop facilitationProficiency in Microsoft Visio, Office applications, JIRA and SharePoint, with experience in BPMN 2.0What's in it for you:6 Month ContractGovernment AgencyApply now to secure an interview or contact Sarah Jordan on ****** for a confidential discussion.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Senior Business Analyst: Dynamics Crm & Case Mgmt (Melbourne)
🏢 Talent
📍 Melbourne