An exciting opportunity exists for a motivated and highly organised Function & Events Coordinator to join our teamThis is a hands-on role for someone who loves hospitality, enjoys dealing with people and knows how to turn an enquiry into a successful event.You'll be responsible for managing function enquiries and bookings from the initial conversation right through to the event, while actively helping us grow function revenueWhy Join UsFlexible working arrangements where requiredOpportunity to take ownership of and grow our functions businessA varied role combining sales, customer service, events and hospitalityWork closely with venue managers and an experienced hospitality teamKey ResponsibilitiesManage all incoming function and event enquiriesRespond to enquiries quickly and professionally via phone, email and online platformsConvert enquiries into confirmed bookings and actively follow up potential customersConduct venue inspections and meetings with prospective clientsWork with customers to plan functions including food, beverage, room setup and event requirementsPrepare function proposals, packages and booking informationMaintain function calendars, deposits and booking detailsCommunicate all event requirements clearly with venue managers, kitchen teams and staffEnsure functions are properly handed over to the venue operations team prior to the eventFollow up customers after functions and encourage repeat businessBuild relationships with local businesses, sporting clubs, community groups and organisationsProactively identify opportunities to increase function and event revenueAssist in developing and promoting function packages, including birthdays, engagements, corporate events, Christmas parties,



sporting club functions and other celebrationsKeep function information across websites and online platforms accurate and up to dateAssist with social media and marketing content relating to functions and eventsTrack enquiries, conversions and function revenue and report on resultsAbout YouWe're looking for someone who is organised, confident, personable and sales focused.You will ideally have:Previous experience in functions, events, hospitality, sales or venue coordinationA strong understanding of pubs, restaurants or hospitality venuesExcellent written and verbal communication skillsStrong organisational skills and attention to detailConfidence speaking with customers and converting enquiries into bookingsAbility to manage multiple functions and enquiries at the same timeAbility to work independently while communicating effectively with venue managementBasic knowledge of Word, Excel, Canva or similar programsExperience with social media platforms including Facebook and InstagramA proactive attitude — we want someone who looks for opportunities rather than waiting for the phone to ringMost importantly, you'll understand that great functions are about both the customer experience and generating revenue for the venue.About UsVictorian Hospitality Group has owned and operated Melbourne hospitality venues for more than 14 years.Our venues offer quality food and beverage, function spaces, live sport, entertainment and accommodation.
We pride ourselves on creating welcoming, genuine pub experiences and providing outstanding service to our customers.With two venues and multiple function spaces, we see significant opportunity to continue growing our functions and events business and are looking for the right person to help drive that growth.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Growth-Focused Events Coordinator (Flexible Hours) (Melbourne)
🏢 duncredi
📍 Melbourne