About the role

The Senior Golf Operations Manager is responsible for the day-to-day leadership and coordination of all golf operations at Clifton Springs Golf Club. This role ensures exceptional member and visitor experiences while driving operational efficiency, revenue growth, and team performance across the pro shop, competitions, coaching programs, and club operations.

Key responsibilities
Oversee daily golf operations including tee sheet management, competition delivery, and handicap administration
Ensure seamless coordination between ground staff, pro shop, and hospitality teams for optimal course conditions and playing experiences
Manage tournament and event operations, including corporate days, member competitions, and special programs or events
Implement and maintain golf operations software systems (e.g. Golf Genius, MiClub, Eaglei360)
Lead and schedule the golf operations team across a 7-day roster
Support performance reviews and training for Pro Shop staff
Foster a high-performance culture focused on member service, sales, and operational excellence
Manage recruitment, onboarding, and retention of casual and part-time team members
Serve as a key point of contact for member enquiries, feedback, and relationship management




Ensure consistent delivery of premium service standards across all touchpoints

About you
Minimum 5 years' experience in golf operations or club management
Proven leadership and team management capabilities in a hospitality or sporting environment
Robust commercial acumen with examples of demonstrated revenue growth impact
Excellent communication, interpersonal, and stakeholder management skills
Proficiency in golf operations software and Microsoft Office suite
Current driver's licence and availability to work across a 7-day rotating roster
PGA qualification or relevant tertiary qualification in sports management, business, or hospitality (desirable)
Experience with Golf Genius, MiClub, or similar golf management platforms (desirable)
Background in retail management, merchandising, or visual display (desirable)
Knowledge of Golf Australia handicapping systems and competition formats (desirable)

Benefits
Market-competitive salary package commensurate with experience
Superannuation in line with legislative requirements
Access to club facilities and golf privileges
Career development and training opportunities
Performance-based incentives (subject to agreement)

📌 Senior Golf Operations Manager Geelong
🏢 Clifton Springs Golf Club
📍 Geelong