Location: 578 Springvale Road, Springvale South VIC **** Employment type: Part-time, Weekdays onlyAbout usHealth Buddies AU is a new private speciality practice offering specialised treatment across mental health, women's health, and integrative health in a warm, neuro-affirming, and strengths-based environment.
Our services span psychiatric assessment and treatment, evidence-based psychotherapy, TMS, and novel treatments, delivered by a cooperative team of specialists, psychologists, and support staff.As we grow, we are looking for an experienced Practice Manager to keep our clinic running smoothly and to help us deliver an exceptional experience for our patients and clinicians alike.The opportunityThis is a hands-on leadership role at the heart of our practice.
You will oversee day-to-day operations, support our clinical team, and ensure our systems, staff, and compliance run seamlessly.
It's a genuinely varied role that suits someone organised, personable, and comfortable balancing the administrative, financial, and people sides of a busy mental health practice.The part-time structure offers flexibility, making it well suited to an experienced practice manager seeking balance or looking to bring their expertise to a purpose-led setting.Key responsibilitiesOversee the day-to-day operations of the practice and day programLead, roster, and support administrative and reception staffManage billing and invoicing across Medicare, DVA, private health, and self-funded patients, including MBS item accuracyCoordinate patient intake, appointments,



and the referral pathway (including GP and HealthLink referrals)Maintain compliance with mental health day hospital accreditation, Department of Health requirements, and internal policies and proceduresSupport HR functions, including onboarding, employment documentation, and staff wellbeingLiaise with practitioners, external providers, and the practice accountantOversee facilities, supplies, and the smooth running of the clinic environmentUphold patient confidentiality and a safe, welcoming atmosphere at all timesAbout youDemonstrated experience as a Practice Manager or in a senior administrative role within a medical or allied health settingSound knowledge of Medicare and MBS billing; familiarity with mental health or psychiatry settings highly regardedConfident with practice management software and general clinical/office systemsStrong organisational, problem-solving, and interpersonal skillsA calm, discreet, and compassionate approach, with genuine care for the people we supportAbility to work independently and prioritise across competing demandsWhat we offerA supportive, close-knit, and multidisciplinary teamFlexible part-time hours that fit around your lifeThe chance to shape and improve how a growing practice operatesMeaningful work contributing to better mental health outcomes in the communityBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Practice Manager — Flexible Part-Time Clinic Lead (Melbourne)
🏢 Health Buddides AU
📍 Melbourne