Join an established and growing Australian business in a varied front-of-house role with genuine opportunities to develop.We are looking for a confident, polished and enthusiastic Receptionist & Administration Coordinator to join our team at our new Dandenong South head office.This is a fantastic opportunity for someone at the beginning of their career who is looking for more than just a traditional reception position.As our front-of-house representative, you will be the first person our customers, suppliers, retail partners and other visitors meet when they arrive at our office.
You will also be the first point of contact for many people who call our business.For that reason, we are looking for someone who presents exceptionally well, communicates confidently and professionally, and takes genuine pride in representing the business.You don't necessarily need years of office experience.
For us, your attitude, communication skills, professionalism and willingness to learn are just as important.The RoleReception and front-of-house will be at the heart of your position, but your day will be varied.You will also have the prospect to gain experience across administration, customer service, e-commerce and general business operations.Your responsibilities will include:Being the welcoming first point of contact for visitors to our head officeManaging our reception and front-of-house areaAnswering, screening and directing incoming telephone callsEnsuring reception and our front-office areas are always presented to a high standardHandling general customer enquiries and directing more complex matters to our Customer Experience teamAssisting with straightforward customer and product enquiries via phone and emailProviding administrative support to our Customer Experience & Operations CoordinatorProcessing and monitoring smaller online and e-commerce ordersAssisting with the preparation and dispatch of smaller online orders when requiredCoordinating incoming and outgoing mail, couriers and deliveriesData entry and maintaining accurate recordsProviding general administrative support across the officeAssisting our sales, marketing, finance, product and operations teams with day-to-day administrative tasksHelping with projects and other activities across the business as requiredAbout YouYou may already have some experience in reception, retail, hospitality, customer service or administration, or you may be looking for an opportunity to establish yourself in a professional office environment.What matters most to us is the person.We are looking for someone who:Presents exceptionally well and has a professional mannerIs confident, friendly and naturally welcomingCommunicates clearly and professionallyHas an excellent telephone mannerIs enthusiastic and eager to learnIs organised and pays attention to the small detailsIs comfortable speaking with people at all levelsIs confident using computers, email and Microsoft OfficeIs reliable and takes pride in their workIs proactive and willing to help rather than waiting to be askedEnjoys being part of a team and contributing wherever neededPrevious office experience would be advantageous, but we are equally interested in finding someone with the right attitude, professionalism and potential who is ready to take the next step in their career.An Opportunity to GrowWe don't see this as simply a reception job.For the right person, this is an opportunity to learn how an established business operates and gain exposure to different areas including customer experience, e-commerce, sales, marketing,



product development and operations.As you develop your skills and knowledge of the business, there will be opportunities to take on additional responsibilities and grow with us.About UsWe are an established Australian business with more than 35 years of experience developing and supplying products to some of Australia's largest retailers.Operating across Australia, New Zealand and the United States, our business continues to grow across water filtration, home improvement and consumer product categories.You will be joining us at our new Dandenong South head office, working alongside an experienced team across customer experience, sales, marketing, product, sourcing, finance and operations.What We OfferModern new head office in Dandenong SouthA genuine opportunity to start and develop your corporate careerTraining and support from an experienced teamExposure to multiple areas of the businessVaried responsibilities, no two days will necessarily look the sameOpportunity to take on greater responsibility as you developEstablished and growing Australian business with international operationsIf you're professional, confident, eager to learn and looking for an opportunity to build your career, we'd love to hear from you.Please submit your resume along with a brief cover letter introducing yourself and telling us why you believe you would be a great fit for the role.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Front Office & Admin Coordinator – Growth & Training (Victoria)
🏢 Stefani Australasia
📍 Victoria