About the role

You'll be responsible for diagnosing and repairing plumbing issues across a variety of sites, installing, maintaining, and servicing diverse plumbing systems, and providing expert guidance to customers on plumbing solutions. You'll ensure all work meets safety compliance and industry standards, complete digital job notes, photos, and documentation accurately, perform pipe relining and rehabilitation across residential and commercial properties, conduct CCTV drain inspections and no-dig repair solutions, and collaborate with teammates to consistently exceed customer expectations.

Key responsibilities
Diagnosing and repairing plumbing issues across a variety of sites
Installing, maintaining, and servicing diverse plumbing systems
Providing expert guidance to customers on plumbing solutions
Ensuring all work meets safety compliance and industry standards
Completing digital job notes, photos, and documentation accurately
Pipe relining and rehabilitation across residential and commercial properties
CCTV drain inspections and no-dig repair solutions
Collaborating with teammates to consistently exceed customer expectations

About you
Minimum 3+ years plumbing experience in a maintenance or repair role




Robust technical knowledge of plumbing systems, fixtures, and fittings
Excellent problem-solving and diagnostic skills to quickly identify and resolve issues
Customer-focused approach with the ability to provide transparent, professional advice
Reliable, punctual, and committed to delivering high-quality work
Ability to complete digital documentation via phone/tablet

Perks
Above-average hourly rates plus superannuation
Performance-based weekly bonuses and commission opportunities
Fully maintained company van and iPad provided
Paid overtime
Comprehensive induction and ongoing weekly training program
Supportive team environment
Consistent, high-quality jobs

About us The Plumbing and Electrical Doctor is a long-established, community-trusted business with over 50 years of trusted service in plumbing, gasfitting, drainage, and hot/cold water systems. We're a Newcastle institution where people stay because they're valued. You'll enjoy stability, genuine career development, and a positive workplace built on respect, technical excellence, and professional pride.

📌 Plumber Gateshead
🏢 The Plumbing Doctor
📍 Gateshead