Founded in ****, the Amora group owns and operates seven Asia Pacific properties, with four in Australia and three in Thailand.
The group has recently opened its inaugural corporate office in Sydney, which will spearhead a growth plan to double its portfolio in five years.Nestled on the picturesque banks of the Yarra River, Amora Herencia Riverwalk Melbourne is a premier destination offering luxurious accommodations, exquisite dining, and exceptional event spaces.
Our commitment to excellence and top-tier service makes us the preferred choice for both leisure and business travellers.The RoleThe role is responsible for managing conference and event enquiries, administrative duties, liaising between clients and the F&B; Operations, and assisting the Conference & Events Manager with reporting and driving all top line revenue for the Conference & Event section as per budget.Major responsibilities are included:Assist the Conference & Events Manager to ensure the department runs as per professional standards of the hotelManage conference, events and group business for the Hotel from initial enquiries through to post-event feedbackAchieve the monthly sales targets and telemarketing goals through proactive selling efforts and ensure upselling of venues, catering, accommodation and other services to capitalize on revenue opportunitiesMaintain and develop business relationships with clients to ensure repeat businessEffectively communicate event needs with the Kitchen, Banquet Operations, Reservations teams and all hotel departments daily or as requiredAssist the Conference & Events Manager,



MICE Business Development Manager and Director of Sales & Marketing as requiredRepresent the Conference & Events Manager at meetings both internally and externally when requiredPrepare weekly reports as and when requiredAssist with the training and development of team members who are required to learn the systems and procedures associate with Conference, Events and Groups (Corporate and Inbound).
To ensure event sales & planning runs as per professional standards of the hotelTo be fully conversant with the products, accommodation packages and capacities of the Banquet department and hotel outlets in order to be able to provide professional advice and guidance to prospective clientsTo ensure all enquiries are followed up as per the Hotel's policies and procedures, pro-actively invite the clients for site inspections and cross-sell to get business for other market segments too.To ensure the group resume and banquet event orders are clear, concise and detailed regarding event requirementsTo manage all event and group payments from initial deposit through to final payment and ensure these are paid by the deadlines as per contracts and hotel policyTo maintain and develop business relationships with clientsTo attend functions as requiredTo visit competition hotels and maintain a competitive analysis report with event and group information,



follow up with these companies / agencies / PCOs and pass the leads to the Business Development Manager and DoSMTo ensure that any externally hired goods and services are booked and correct as stated in guests' confirmationWith Conference & Events Manager develop methods and initiatives to increase department revenueTo ensure that the banquet sales administration procedures, including PM/PX accounts are efficiently and effectively organizedThe position requires a flexible work schedule with rotating early starts and weekend requirements at times.To be successful in this role, you need to:Have excellent written & verbal communication skills with good attention to detailBe guest focused, friendly, team orientated and passionateMinimum of 2 -5 years of experience in a sales role and events coordination within the hospitality industry, preferably in event and corporate sales.Ability to work independently and as part of a team.Strong organizational and time management skills.Be sales focused and driven by taking a proactive approach to all sales opportunities.What We OfferCar Parking, Dry Cleaning, Staff Meals are includedOpportunities for professional development and career progressionA supportive and dynamic work environmentEmployee discounts on accommodation and diningWe thank all interested parties in advance for their applications.
However, only successful applicants will be contacted.Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviours that are contrary to providing a safe, inclusive & respectful workplace for all.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Conference & Events Sales Executive: Revenue & Relationships (Melbourne)
🏢 Amora Hotel
📍 Melbourne