Member Onboarding Team Lead – Drive Retention Sydney

Member Onboarding Team Lead – Drive Retention Sydney

23 Oct
|
Hcf Australia
|
Sydney

23 Oct

Hcf Australia

Sydney

HCF Australia is seeking a Leader for the Member onboarding team based in Parramatta. You will manage, coach and support the team to deliver high-quality, customer-focused service for current members from day one.

You will drive retention metrics, oversee day-to-day operations of the Welcome call team, and partner with stakeholders to meet service targets while working in a hybrid arrangement (2 days in office, 3 days at home).

📌 Member Onboarding Team Lead – Drive Retention Sydney
🏢 Hcf Australia
📍 Sydney

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