Accounts Receivable Specialist
Sydney, CBD | Legal Services | Full-Time
Important parts
$90,000 - $100,000 + Super
Permanent full-time position
Established logistics and freight forwarding environment
Broad AP & AR responsibilities
Supportive team culture
Immediate start available
What you will be required to do
Process supplier invoices relating to freight, transport and logistics operations
Raise and issue customer invoices accurately and within required deadlines
Match supplier costs against shipments, jobs and supporting documentation
Manage Accounts Payable functions including payment preparation and processing
Manage Accounts Receivable activities including payment allocation and collections
Monitor outstanding debtors and follow up overdue accounts
Perform supplier statement reconciliations and resolve discrepancies
Complete customer account reconciliations
Process credit notes, invoice adjustments and account corrections
Investigate billing and invoice discrepancies
Maintain accurate financial records within CargoWise
Liaise with customers, suppliers and internal operations teams regarding account queries
Assist with month‐end activities including accruals and reconciliations
Ensure all invoices, charges and costs are accurately captured and allocated
To be successful in the role you will
Have previous experience in an Accounts Payable, Accounts Receivable or Accounts Officer position
Have hands‐on CargoWise experience (essential)
Have experience within the freight forwarding, logistics or transport industry
Be confident managing both AP and AR responsibilities
Have strong reconciliation and invoicing experience
Possess excellent attention to detail and accuracy
Have strong communication and stakeholder management skills
Be able to work independently and manage competing priorities
Have sound Microsoft Excel skills
What's on offer for you
Competitive salary package of $90,000 - $100,000 + Super
Stable long‐term career opportunity
Friendly and collaborative team environment
Exposure to all facets of AP and AR




Opportunity to work for a respected logistics business
Ongoing support and development
About Synergie Australia
At Synergie, we put people first.
Backed by an international network and local expertise, we connect exceptional talent with outstanding employers.
We pride ourselves on building strong relationships and delivering recruitment solutions that create long‐term success for both clients and candidates.
Key Responsibilities
Oversee and support a team of 2 offshore Accounts Receivable staff
Manage end‐to‐end AR processes including billing, collections and credit control
Partner closely with the Accounts Payable team to streamline workflows
Deliver excellent customer service to clients and internal stakeholders
Proactively manage outstanding debts and resolve billing queries
Review and refine processes, policies and procedure manuals
Identify and implement process improvements and efficiencies
Ensure accuracy, compliance and timely reporting
About You
Proven experience in Accounts Receivable
Experience supervising or mentoring staff (including remote teams)
Strong understanding of billing, credit and collections
Excellent communication and customer service skills
Proactive, confident and solutions‐focused
High attention to detail with a continuous improvement mindset
Ability to collaborate effectively across finance teams
Daily Accounts Receivable Operations
Monitor daily payment reports for failed, declined, or overdue payments
Contact customers via phone, email, and SMS to resolve outstanding balances quickly
Maintain accurate AR ageing, a live payments tracker, and clean customer accounts
Issue invoices accurately and on time
Reconcile incoming payments and ensure all data is valid and up to date




Collections, Delinquency & Recovery
Manage overdue accounts with a balance of empathy and firmness
Apply Holloway's payment policy consistently, including placing accounts on hold
Work with external debt recovery partners to escalate accounts that cannot be resolved internally
Escalate high‐risk or complex matters to management, supported by clear, well‐prepared reports
Initiate customer exit procedures when payment obligations are not met
Resolve billing queries and disputes quickly and professionally
Communicate clearly and calmly with customers, even in difficult conversations
Collaborate with internal teams to ensure accurate information and smooth workflows
Prepare weekly overdue reports and contribute to cash flow visibility
Maintain accurate system data to ensure reporting is reliable and actionable
Identify process gaps and recommend improvements to reduce delinquency
Bring proactive, innovative ideas to strengthen the AR and recovery process
Support month‐end tasks and audits as required
Skills & Qualifications
Previous experience in Accounts Receivable, Collections, or Credit Control
Strong communication skills with a professional, confident phone manner
Ability to handle difficult conversations with empathy while staying firm
Highly organised, hard‐working, and reliable
Proactive, innovative, and comfortable improving processes
Strong attention to detail and excellent time management
Comfortable in a high‐volume, fast‐paced environment
Resilient, dynamic, and team‐focused
What We Offer
Secure, full-time role within a growing business
Supportive team and collaborative work environment
Opportunity to make a meaningful impact on cash flow and processes
Career progression opportunities in a dynamic industry
Competitive salary package
Why Join Us
At Holloway Transport, we value practical thinkers who get things done.
You'll be part of a dynamic team that keeps Australia moving, one truck, one module, one container, one job at a time.
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