We're looking for a friendly, reliable Order Fulfilment & Store Assistant to join our small team in Oakleigh, VIC.
This is a part time, hands-on role focused on getting our online orders out the door quickly and accurately.
Most of your day will be spent picking, packing and dispatching orders from our e-commerce store, keeping customers updated and making sure every parcel is tracked properly.
You'll also unpack deliveries, keep our shelves stocked, and help customers in our cake decorating store when needed.
We'll train you on our products, including our hero kitchen mixer.
This role suits someone who likes being organised and busy, is comfortable on a computer, and doesn't mind physical work.Key responsibilitiesPick, pack and dispatch online orders accurately and on timeProcess orders and update order statuses on our websiteBook shipments and track parcels with Australia Post, following up on any delays or issuesKeep customers updated on their orders by email and phoneUnpack incoming stock, check deliveries and load products onto shelvesKeep the packing area and stockroom clean, tidy and organisedHelp with stock takes and general adminHelp in-store customers with product questions and purchases when neededAbout youReliable,



punctual and happy to get stuck inComfortable using a computer, email and online systemsStrong attention to detail, because getting the right order to the right person mattersAble to lift boxes and be on your feet for most of the shiftFriendly and clear when dealing with customers, in writing and in personAble to work on your own and manage your timeExperience in warehousing, dispatch or retail is great but not essential, as full training is providedAbout usWe're a family retail business that has been serving the kitchen, baking and cake decorating community for 35 years.
We pride ourselves on quality products and great service, both in-store and online, and our team is at the heart of everything we do.A friendly, supportive small teamFull training on our systems and productsThe chance to learn about premium baking, cake decorating and kitchen productsBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Part-Time E-Commerce Fulfillment & Store Associate (Melbourne)
🏢 seek.com.au
📍 Melbourne