Level 2 It Service Desk Analyst: Drive It Support Excellence (Melbourne)

Level 2 It Service Desk Analyst: Drive It Support Excellence (Melbourne)

22 Oct
|
ARA Group
|
Melbourne

22 Oct

ARA Group

Melbourne

ARA Group in Melbourne VIC is seeking an experienced Level 2 IT Service Desk Analyst to join our dynamic team.
This full time role focuses on resolving level 2 incidents, documenting troubleshooting steps, and supporting the level 1 desk during busy periods.You will troubleshoot within SLAs, manage ITSM updates, maintain IT security policies, and assist with migrations, upgrades and rollouts.
Occasional interstate travel and after-hours work may be required.
#J-*****-Ljbffr

📌 Level 2 It Service Desk Analyst: Drive It Support Excellence (Melbourne)
🏢 ARA Group
📍 Melbourne

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