Practice Operations & Growth Coordinator

Future Accounting Group Pty Ltd – Alfredton VIC

This is a brand-new position created for the right person. If you love variety, enjoy solving problems, and are always the first to put your hand up, you'll be in your element here. No two weeks will be the same.

Key responsibilities
Answer phones, cover reception and prepare client documents for e-signing when team members are on leave or away
Be the team's first point of contact for tech issues, working with external IT provider and keeping systems and file storage organised
Support marketing team with website and social media redesign
Help record podcast, respond to comments and enquiries on LinkedIn and Instagram, and follow up current leads
Help build internal tools using AI to make the team more efficient
Assist Executive Manager with operational tasks, subscriptions, office inbox and occasional post or errand run

About you
Confident and friendly on the phone
Comfortable with technology and enjoys troubleshooting
Organised, detail-focused and trustworthy with confidential information




Shows initiative and doesn't wait to be asked
Curious and keen to learn recent skills
Hold a current driver's licence
Experience in admin or reception, social media, content creation, podcasting or AI tools would be a big plus, but isn't essential

About us

4P's Future Accounting is an exciting, forward-thinking accounting and advisory firm based in Alfredton, Ballarat. We work with family business groups across Australia, rural and agribusiness clients, pharmacy operators and SMEs. We help them preserve what they've built, protect their future and prosper. We're a modern practice that embraces technology and AI to work smarter, so our people can focus on what matters most.

Versatile full time hours, with school-hours arrangements welcome

Supportive, friendly team guided by our 4Ps: People, Preserve, Protect and Prosper

Chance to shape a new role in a growing firm

Hands-on experience across marketing, technology and AI

📌 Practice Operations Ballarat
🏢 Future Accounting Group
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