Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverablesWork collaboratively in a team of business analysts on system requirements, use-cases and solution design documents for B2C Services provisioning OSS Solution Lead requirements/design deliverables review and signoff process with customerAnalyse customer's business processes and network topologyPrepare gap analyses, citing differences in customer requirements and product functionalityPerform product demonstrations as necessary to introduce the customer to the productDevelop and support a team-oriented relationship with the technical team and end users from the customer sideWork closely with delivery team to ensure functional and non-functional completeness of the solutionDecompose business requirements into set of use-cases and functional requirementsReview and assess customer issues and change requests and screen them according to customer priorities, and applicable business approachesAssist with UAT process to improve user's experienceRoles and ResponsibilitiesEngage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverablesWork collaboratively in a team of business analysts on system requirements,



use-cases and solution design documents for B2C Services provisioning OSS Solution Lead requirements/design deliverables review and signoff process with customerAnalyse customer's business processes and network topologyPrepare gap analyses, citing differences in customer requirements and product functionalityPerform product demonstrations as necessary to introduce the customer to the productDevelop and support a collaborative relationship with the technical team and end users from the customer sideWork closely with delivery team to ensure functional and non-functional completeness of the solutionDecompose business requirements into set of use-cases and functional requirementsReview and assess customer issues and change requests and screen them according to customer priorities, and applicable business approachesAssist with UAT process to improve user's experienceExperience, Skills and Qualification RequiredMinimum of 5 years of experience in implementation projects for the OSS in Telecommunications industry as Business AnalystExpertise in Telco carrier technologies and service provisioningExperience working with activation platformsStrong and solid background in one or more of telecom technologies – GPON, HFC, Ethernet, 5G, MicrowavePractical experience in preparation of requirement specifications on technical and business levels in the domain of Network Resource Inventory and Network RolloutPresentation & meeting management skillsknowledge of XML and SQLSolid knowledge of UML and practical experience in using object-oriented Unified Modelling Language (UML) software design tools (ex. Enterprise Architect, etc)
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📌 Product Modeler (Sydney)
🏢 eTeam
📍 Sydney