Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.
We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.Job SummaryThe Senior Monitoring & Observability Engineer role requires deep specialist expertise in LogicMonitor and observability, senior technical leadership, customer-facing consulting capability, and direct accountability for strategic client outcomes and renewal commitments.
The scope, complexity, and business impact of the role align more closely with a Grade 6 senior engineering position than a standard infrastructure engineering role.Role PurposeThis role is essential to:Protect confirmed and pending renewal revenueDeliver against contractual and conditional renewal commitmentsMaintain onshore service capability requirementsEnsure service continuity for strategic clientsReduce operational, delivery, and reputational riskKey ResponsibilitiesLead monitoring platform uplift and remediation initiatives for LogicMonitor environmentsDeliver contractual monitoring and observability outcomes tied to renewalsAct as a senior escalation point and technical authorityDrive platform maturity, automation, and standardisationCollaborate with stakeholders to ensure client-specific requirements are metProvide mentorship and technical leadership across the engineering teamEnsure consistency with onshore capability commitmentsRequired Skills & ExperienceAdvanced expertise in LogicMonitorStrong scripting capability in PowerShellExperience with Azure Cloud environmentsVersion control experience (e.g.,



Git)Infrastructure knowledge across:WindowsVMWareCisco networkingLinux systemsProven experience delivering in complex enterprise customer environmentsStrong stakeholder engagement and client-facing experienceRationaleRequires senior-level technical expertise in LogicMonitor and observability platformsInvolves direct accountability for high-risk deliverables and renewal outcomesIncludes leadership responsibilities across technical delivery and team capability upliftPlays a critical role in revenue protection and client retentionWorkplace typeHybrid WorkingAbout NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100.
We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have experts in more than 70 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.Equal; Prospect EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.
We are committed to providing an environment free of unfair discrimination and harassment.
We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
#J-*****-Ljbffr

📌 Senior Monitoring & Observability Engineer (Sydney)
🏢 Nttlimited
📍 Sydney