As an Insurance Building Assessor / Estimator, you will be responsible for assessing residential building damage, preparing detailed repair scopes and cost estimates, and providing professional reports to support insurance claims.This position combines field and office-based work throughout South East Queensland and Northern Rivers (NSW) and requires a strong understanding of residential construction, insurance repair processes and customer service.Conduct residential site inspections.Safely undertake roof inspections (working at heights is essential).
Assess damage and determine appropriate repair methodologies.Prepare detailed repair scopes, cost estimates and expert reports.Review engineering reports, plans and technical documentation where required.About the RoleAs an Insurance Building Assessor / Estimator, you will be responsible for assessing residential building damage, preparing detailed repair scopes and cost estimates, and providing professional reports to support insurance claims.This position combines field and office-based work throughout South East Queensland and Northern Rivers (NSW) and requires a strong understanding of residential construction, insurance repair processes and customer service.Key ResponsibilitiesAssessments & EstimatingConduct residential site inspections.Safely undertake roof inspections (working at heights is essential).
Assess damage and determine appropriate repair methodologies.Prepare detailed repair scopes, cost estimates and expert reports.Review engineering reports, plans and technical documentation where required.Client & Stakeholder ManagementLiaise with homeowners, insurers,



loss adjusters and subcontractors.Provide outstanding customer service throughout the assessment process.Maintain clear and professional communication with internal and external stakeholders.Project CoordinationWork closely with supervisors and trade coordinatorsAssist in resolving scope variations and technical queries.Manage multiple projects while meeting internal and external KPIs.AdministrationMaintain accurate records within Prime Ecosystem and insurer portals.Upload reports, photographs and supporting documentation within required timeframes.Ensure all documentation is complete, accurate and compliant.Health, Safety & ComplianceFollow all company WHS policies and procedures.Maintain safe work practices during all site inspections.Represent The Blue Heeler Group professionally at all times.Skills & ExperienceEssentialPrevious experience as an Insurance Building Assessor, Insurance Estimator or similar role.Strong knowledge of residential construction and repair methodologies.Experience preparing detailed reports, repair scopes and cost estimates.Experience writing professional assessment and expert reports.Excellent written and verbal communication skills.Ability to manage multiple projects and competing priorities.High level of computer literacy.Current unrestricted Australian Driver Licence.Current White Card.Full Australian working rights.Ability to safely inspect roofs and work at heights (working at heights essential).
Highly RegardedTrade qualification (Carpentry or similar) - Highly RegardedQBCC Supervisor or Builder Licence - Highly RegardedExperience using multiple online portalsPrevious insurance repair industry experience.What's in it for You?
Competitive salary package.Fully maintained company vehicle with fuel card and tolls.Company mobile phone.Company uniform provided.Stable, long-term position with a growing business.Supportive family-owned team culture.Career progression opportunities.Working from home opportunities.Variety of residential and light commercial projects.About The Blue Heeler GroupThe Blue Heeler Group is a trusted insurance repair and construction company delivering high-quality building solutions across South East Queensland and Northern New South Wales.
We pride ourselves on professionalism, integrity and delivering exceptional outcomes for our clients while fostering a supportive workplace where our people can succeed.
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📌 Insurance Building Assessor / Estimator (Brisbane)
🏢 The Blue Heeler Group
📍 Brisbane