Description
Join us to do the best work of your career and make a profound social impact as a
Senior Program Manager
on our
AI Infrastructure Services
team in Sydney.
What You'll Achieve
As a Senior Program Manager within AI Infrastructure Services, you will lead the delivery of large-scale AI and Data Center transformation programs for some of Dell Technologies' most strategic customers globally.
You will help customers optimize Data Center design, accelerate AI infrastructure deployments and realize business value through complex multi-site implementation programs.
Working across Dell Technologies' products, services and partner ecosystem, you will be accountable for the successful delivery of our most complex programs.
You will define program governance, establish delivery frameworks, manage interdependencies across multiple workstreams and ensure alignment to customer objectives and business outcomes.
You will provide leadership and oversight throughout the program lifecycle, driving effective decision-making, managing risks and ensuring stakeholder alignment.
The successful candidate will be comfortable engaging with executive leadership and C-Suite stakeholders, using a data-driven approach to provide transparency, influence outcomes and drive successful program delivery.
Responsibilities
You Will
Establish and lead program governance and delivery assurance practices to ensure high-quality project execution and customer outcomes
Manage large, complex portfolios of projects and programs, ensuring delivery on time, within budget and in line with customer expectations
Develop and manage RAID logs, change control processes, escalation management and executive reporting
Act as the primary point of contact for executive and management communications across assigned programs
Lead cross-functional, globally distributed teams spanning Dell Technologies,



customer organizations and third-party partners
Build trusted advisor relationships with customer stakeholders and executive sponsors
Drive alignment across technical, operational and business teams to ensure successful implementation and realization of business value
Provide coaching, mentoring and leadership to project and program teams
Qualifications
Essential Requirements
Extensive experience leading large-scale programs and complex project delivery organizations
Proven track record delivering complex Data Center infrastructure and IT services programs across multiple customers, sites, geographies and workstreams
Extensive hands-on Data Center infrastructure experience, including knowledge of:
Power and cooling systems
Racks and physical infrastructure
Cabling and connectivity
Compute, storage and networking environments
Data Center operational readiness and deployment activities
Proven experience supporting the design, build, deployment, commissioning or expansion of enterprise, colocation, hyperscale or AI-focused Data Centers
Solid understanding of AI infrastructure deployment and Data Center modernization initiatives
Demonstrated success operating within complex matrix organizations and leading globally distributed teams
Extensive experience presenting complex technical, operational and program delivery updates to C-Suite and senior executive stakeholders
Strong commercial awareness and ability to manage delivery risks, stakeholder expectations and business outcomes
Willingness and ability to travel extensively across Asia Pacific during customer deployment and commissioning phases.
The successful candidate should be comfortable spending extended periods on customer sites supporting Data Center implementation, operational readiness and infrastructure build activities
Desirable Requirements
Program Management certifications (PMP, PgMP, PRINCE2, MSP or equivalent)

📌 Senior Program Manager - Ai Infrastructure Services (Sydney)
🏢 Dell
📍 Sydney