Hydrista – Australian Open **** Drink More Water, together we win.Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable!
Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet.
With 2 successful years as the Australian Open Official Drink Bottle Partner, we're excited for another year – together with you!
The roleAs a casual Hydrista at waterdrop® you'll be the face of the brand at various locations around Melbourne, bringing high energy and enthusiasm to our Hydration Hub, Studio, pop-ups, sampling activations and community events, while delivering the same excellent customer service that defines the waterdrop® experience.Your responsibilities at waterdrop®:
Represent waterdrop® at retail activations, pop-up stands and community events across Melbourne
Drive sales and brand awareness through engaging, high-energy interactions with event attendees
Identify customer needs and answer product related questions, including on-the-spot product demonstrations and sampling
Take every prospect to capture customer data at events to expand our database and customer loyalty
Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to management
Deliver product excellence by maximising product knowledge with relevant recommendations
Attend and participate in event briefings, team meetings and training sessions as required by your manager
Ensure good communication with your colleagues and event coordinators before, during and after activations
Have a positive attitude with the team and customers and be open to constructive feedback
Maintain brand standards on visual display,



merchandising, cleanliness and general housekeeping at event locations
Follow policies and procedures to maintain the security of stock, customer records and cash handling at events
Ensure timekeeping and attendance is in line with company policies, including for early setup and late pack-down at events
Be aware of Health & Safety requirements at all event sites
Be willing and able to travel to different venues and locations around Melbourne as rostered
Obtain a valid Victorian Working with Children Check and National Police Check
What you bring to the table:
Be approachable and available to assist customers with their shopping and product experience
Enthusiasm and commitment to always provide excellent customer service, including in rapid-paced event environments
Willing to adapt and take on new challenges, including irregular event hours and varying locations across Melbourne
Strong selling skills and confidence engaging with new customers in high-traffic settings
Always present a professional image
Ability to multitask, especially when managing a stand solo or coordinating with a small team
The ability to maintain professionalism under all circumstances
Works effectively and efficiently alone and in a team
Prepared to go the extra mile when needed
Good interpersonal and communication skills
Demonstrated retail sales or event/promotional experience in a customer-focused environment
Comfortable with manual handling (setting up stands, carrying stock/equipment)
What we offer you:
An ambitious and international team with whom fun is by no means neglected
Individual development opportunities in one of the fastest growing e-commerce companies
Discount on-and offline on your waterdrop® purchases
Variety — no two days look the same across different Melbourne events
Wanna drop in?
Just send us your cover letter and resume via the application button.

📌 Sales Assistant (Melbourne)
🏢 Waterdrop
📍 Melbourne