Rostering Coordinator

Join a Team Where Your Work Truly Matters

At Wesley Mission Queensland (WMQ), your work helps ensure people receive the right care at the right time. As a Rostering Coordinator, you’ll play a critical role supporting Community In Home Care and NDIS services by coordinating staff and client schedules that keep our services running smoothly.

This is a rapid-paced, people-focused role where organisation, communication, and compassion come together.

About the Role

Reporting to the Senior Coordinator – Rostering, you will:
Plan, coordinate, and adjust client and staff rosters in line with service needs and Enterprise Agreements
Communicate with clients, staff, and stakeholders regarding services and shift changes
Manage leave coverage using internal staff and agency providers
Maintain accurate records across systems including Alayacare and CRM
Complete compliance-related rostering tasks, reporting, and general administration
Escalate staffing risks and shortages when required
Ensure all interactions are respectful, confidential, and aligned with WMQ values





What We’re Looking For
Relevant business qualification or equivalent experience
Proven experience coordinating rosters with minimal supervision
Experience working with aged care and/or disability services
Solid time management, problem-solving, and communication skills
Proficiency in Microsoft Office; experience with Alayacare or CRM systems highly regarded
Versatile, team-oriented approach with a commitment to learning

Essential Requirements
Proof of vaccination status as required by legislation and WMQ policy
Relevant probity checks
Current Driver’s Licence and willingness to drive

Why Join WMQ?
Make a real impact supporting people in need
Be part of a values-driven, inclusive organisation
Supportive team culture with opportunities to grow

WMQ is committed to reconciliation and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples.

Ready to make a difference? Click Apply today.

📌 Rostering Coordinator Melbourne
🏢 Important Group
📍 Melbourne