Are you a people person with a knack for admin?

We're seeking a dynamic Customer Service & Service Advisor to join our team at Jayco Newcastle. If you're passionate about providing exceptional customer service and have a knack for efficient administration, this is the role for you!

About Jayco Newcastle

We're not just a dealership; we're a community of caravan and camping enthusiasts. As an award-winning leader in the industry, we're committed to delivering top-notch service and unforgettable experiences.

The Role:

As a Customer Service Administrator & Service Advisor, you'll be the first point of contact for our customers, ensuring a seamless and positive experience. Your key responsibilities will include:

Customer Service:
Handling incoming calls and emails promptly and professionally
Providing accurate information and resolving customer inquiries
Assisting customers with bookings, claims, quotes, and general inquiries
Maintaining a friendly and helpful demeanor at all times

Service Administration:
Processing service invoices and warranty claims efficiently




Liaising with warranty agents and managing sublet contractors
Maintaining accurate records and documentation
Supporting the service team with administrative tasks

What we're looking for:
Excellent interpersonal and communication skills
Strong organisational and time management abilities
A proactive and solution-oriented approach
Attention to detail and accuracy
Proficiency in computer software, including Microsoft Office Suite

Why join Jayco Newcastle?
Market-competitive salary package
Opportunities for growth opportunities and development
Supportive and collaborative team setting
Ongoing training and development

If you're ready to join a team that values hard work, dedication, and a passion for customer service, apply now!

To apply, please send us your resume, along with a cover letter via SEEK.

For confidential enquiries regarding this role, please email [email protected]

📌 Customer Service Administrator & Service Advisor Heatherbrae
🏢 Nameless
📍 Heatherbrae