National Service Manager | Cyklop Packaging (NSW or VIC)

About the Business

Cyklop Packaging is a well-established supplier of industrial packaging consumables and equipment across Australia. With a robust footprint in strapping, stretch wrap, tape and related equipment, the business services both resellers and end-users across multiple states.

The Prospect

We are seeking a commercially astute National Service Manager to oversee equipment installation, maintenance, and technical support across the business.

This role is critical in ensuring service reliability, customer satisfaction, and the growth of service and consumables revenue.

You’ll lead a small, high-impact team and set national service standards while driving operational and commercial excellence.

Key Responsibilities
Lead and coordinate all service technicians nationally
Oversee installations, preventative maintenance,



and breakdown response
Standardise installation and commissioning processes
Develop training programs and maintain technical documentation
Support capital equipment sales with technical expertise
Implement preventative maintenance contracts and drive service revenue
Monitor technician productivity and service profitability

About You
Technical background in industrial equipment
Experience leading multi-site service teams
Robust organisational and coordination skills
Commercially minded with a focus on service margins and cost recovery

Why Join Us?
Lead a small but impactful national team
Play a key role in service excellence and revenue growth
Work with a growing, innovative packaging business

📌 National Service Manager Derrimut
🏢 Important Company of the Sector
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