Looking
for a MS Dynamics Functional Consultant having 7+ years of relevant Dynamics
CRM experience

The
Consultant should be able to translate the business process into system
configurations & implementations of the business processes in Microsoft
Dynamics CRM. The Functional SME will analyze complex business problems and
help define the solution within the CRM system. Identify gaps and provide
technical expertise in business requirements for system functional
specifications and scale recent and current systems, processes and procedures in a
cost -effective manner. Other responsibilities include but are not limited to
the below.

Interfaces with
Business and IT cross functional teams to identify and resolve business
systems problems and consults with various users to identify potential
improvements.

Perform gap
analysis: as -is vs to -be

Document
functional business requirements, process flow diagrams, and business
cases

Accurately




translate business requirements into functionality

Manage
requirements to meet business expectations

Prioritize
business requirements and recommend changes to multiple business
processes.

Assess the risks
of various solutions looking across multiple applications

Clearly
articulate the impact of business problems and advantages using business
language

Mandatory Skills

Thorough
understanding of the CRM business functions for which applications are
used.

Demonstrated
ability to have successfully completed multiple implementations and/or
platform upgrade

Ability to
effectively communicate, both verbally and in writing, at all levels
including customers, vendors, peers, business stakeholders and management
required