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APS 5 - Coordinator, Service Desk :
Gain experience working with and supporting a diverse range of IT systems and environments
Plenty of hands-on work
Exposure and social networking opportunities with other areas within the Digital branch including Networks, Databases and Developers

As a world leading library, the National Library of Australia offers an innovative and team-oriented workplace where exceptional team players and technical specialists can flourish. As part of the Library’s team, you will help support organisational reform, working collaboratively with your team to shape the Library’s future.

The Library is seeking to fill an ongoing Coordinator, Service Desk APS 5 role in the Technology Operations Section of the Digital Branch.





This is a excellent opportunity to provide your technical expertise to support the National Library’s service desk. As well as showcasing your ability to develop, manage and maintain a range of internal and external stakeholder relationships as well as collaborating with external networks.

Using your IT knowledge and advice, you will:
Respond in a concise and timely manner to service issues and requests.
Ensure that IT Security and Change Management Policies are followed.
Keep abreast of current and emerging IT security issues and IT trends.
Support specialist digital equipment and systems including microscopes and digital scanning equipment.

📌 Service Desk Canberra
🏢 National Library of Australia
📍 Canberra