Job Type: Permanent position | Full time position
Job Description
The Client Prompt Carer Services is a provider of residential and community care services based in Orbost, VIC, supporting individuals and families through structured care programs, daily living assistance, and person-centred support.
They are seeking an experienced Residential Care Officer to join their team in Orbost, VIC.
The Role Residential Care Officer is responsible for delivering structured care and support to clients in residential and community settings, ensuring services are provided in accordance with individual care plans, organisational procedures, and regulatory requirements.
This is a full-time position with an annual salary of $80,000 plus superannuation, based in Orbost, VIC
The Responsibilities
Provide direct care and support to clients in residential and community settings in accordance with individual care plans
Assist clients with daily living activities including personal care, mobility support, meal preparation, and household tasks
Implement care plans, behavioural support strategies, and support programs based on individual client needs
Monitor client wellbeing and report behavioural, emotional, or physical changes to supervisors and relevant stakeholders
Maintain accurate client records, case notes, and incident reports in line with organisational and compliance requirements
Support clients in developing life skills, independence, and social engagement within community settings
Ensure a safe workplace by following risk management procedures, safeguarding policies, and workplace health and safety standards
Administer or assist with medication in accordance with policies and authorised procedures
Coordinate with families, healthcare professionals,



and support teams to ensure consistent and effective care delivery
Respond to incidents, emergencies, and challenging behaviours using approved intervention strategies
Support client participation in community activities, appointments, and social programs
Maintain professional boundaries and uphold client dignity, privacy, and confidentiality at all times
The Requirements:
Certificate III or IV in Individual Support, Community Services, Disability, or equivalent qualification
Minimum 2 years' experience as a Family Support Worker, Residential Care Officer, or similar role within community or residential care setting
At least 2 years' experience supporting clients with daily living activities, personal care, and behavioural support needs
Minimum 2 years' experience implementing care plans, support programs, and case documentation requirements
At least 2 years' experience working with multidisciplinary teams including healthcare professionals, case managers, and families
At least 2 years' experience managing challenging behaviours and responding to incidents in care environments
Strong knowledge of care standards, safeguarding requirements, and workplace health and safety procedures
Ability to maintain accurate documentation including case notes, incident reports, and care records
Good communication skills and ability to engage effectively with clients, families, and support teams
Ability to work independently and manage responsibilities in a structured care environment
Strong interpersonal skills with a compassionate and client-focused approach
Current
First Aid and CPR certification
Valid
Working with Children Check and/or NDIS Worker Screening Check
Valid Driver's Licence
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📌 Residential Care Officer (Victoria)
🏢 Labour Support Group
📍 Victoria