Medical Administrator - Full-time & Part-timeWellvue | Queanbeyan, NSW | Full-time or Part-time, Monday to FridayBuild your career in healthcare with a growing local teamWellvue | Queanbeyan, NSW | Full time or part time$30 to $35 per hour plus superannuationMonday to Friday | No regular weekends | Free onsite parkingWellvue is looking for an organised, warm and dependable person to join our administration and patient support team in Queanbeyan.This could suit someone who already works in medical reception or healthcare administration.It could also suit someone with strong administration or professional customer-service experience who wants to build a career in healthcare.You do not need to know every Wellvue process when you arrive.We will provide structured training in our systems, patient workflows and mental health administration.What matters most is that you communicate well, notice the details, learn quickly and take responsibility for getting things done.About WellvueWellvue is an Australian mental health service helping people access psychiatrists, psychologists and other clinicians through telehealth.Our administration team plays an important role in helping patients navigate referrals, appointments and ongoing care.You will work from our heritage office at Hibernia Lodge in Queanbeyan alongside a supportive local team, while helping coordinate care for patients across Australia.What you'll be doingYou will help our patients and clinicians with tasks including:responding warmly and professionally to patient enquiriescoordinating appointments and referralscommunicating with GPs, psychiatrists, psychologists and other healthcare pew patients understand the administrative steps involved in accessing caremanaging patient intake and telehealth administrationprocessing payments,



invoices and Medicare-related administrationmaintaining patient recordspreparing and sending correspondenceresponding to telephone and email enquiriesfollowing up outstanding administrative tasksmaintaining privacy and confidentialityidentifying problems and helping improve the way we workAs your knowledge and capability develop, there may be opportunities to take on additional responsibility across patient coordination, clinician support, senior administration and operations.Who could be a good fit?
We are less interested in finding someone who ticks every box and more interested in finding someone with the right foundation and attitude.You may have experience in:medical receptionallied healthdental reception or administrationspecialist medical practicespharmacy or healthcareoffice administrationprofessional customer serviceanother role involving confidential information, organisation and communicationPrevious healthcare experience is highly regarded, but it is not the only pathway into the role.You are likely to enjoy working at Wellvue if you:are warm and confident communicating with peopleare highly organisednotice detailslearn recent software quicklystay calm when several things need attentiontake ownership of problemsenjoy helping peoplecommunicate professionallycare about doing things properlywant to become someone your team can depend onWe particularly value the attitude:"I noticed this needed doing,



so I sorted it out."Why join Wellvue?
Meaningful workYour work helps Australians access mental health care.You are not simply processing appointments.
Good administration helps patients, clinicians and referrers navigate care more smoothly.Learn valuable healthcare skillsYou will gain experience across patient coordination, referrals, telehealth, clinician support, Medicare administration and healthcare systems.Opportunity to growWellvue is growing.People who demonstrate capability and take responsibility may have opportunities to broaden their role as the organisation develops.As Wellvue grows, capable team members may have opportunities to broaden their responsibilities and develop into more senior administrative and operational roles.Your ideas matterIf you notice a better way of doing something, we want to hear it.We value people who look for practical ways to improve the experience of patients, clinicians and colleagues.A supportive local teamWe want Wellvue to be a workplace where people are professional, dependable and kind to one another.Weekday stabilityMonday to FridayNo regular weekend rosterNo night shiftsFree parkingA Distinctive workplaceOur team works from Hibernia Lodge, a heritage office in Queanbeyan, rather than a traditional medical-centre environment.Pay and hours$30–$35 per hour plus superannuation, depending on relevant skills and experience.We are open to both full-time and part-time applicants.Consistent weekday availability is important.This is an office-based role in Queanbeyan, so applicants need to be able to commute reliably to Hibernia Lodge.We welcome applications from people with different career backgrounds who can demonstrate the skills needed for the role.
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📌 Medical Administrator - Full-Time & Part-Time (Canberra)
🏢 WellVue
📍 Canberra