Counter Sales and Warehouse Support HVAC
Our client is seeking a HVAC counter sales professional to join their Clayton team to assist customers, processing orders and responding to product enquiries.
Flexibility to workacross warehouse, delivery and support customer-facing activities is essential.
About Us
Our client is a leader in HVAC industry and due to internal movements and grwoth, they are seeking a new cperson to join the Trades Counter in a sales role.
Responsibilities
Provide prompt, professional service tocustomers at the trade counter, by phone, and via email.
Process customer orders accurately and ensuretimely sourcing, fulfilment, and delivery.
Identify opportunities to promote products,upsell, and maximise sales while meeting customer needs.
Build and maintain positive customerrelationships through responsive service and product knowledge.
Manage customer expectations regarding productavailability, pricing, and delivery, in consultation with the BranchManager.




Maintain a high standard of customer service andcontribute to a positive customer experience at all times
Assist in both the warehouse and with deliveriesas the need arises.
Your Profile
This role would suit a person with HVAC industry experience wnating to come off the tools and into a sales and cusomter service role.
Your knowledge in the industry will help propel you in this role within the company.
Proven sales ability and proactive selling skills
HVAC background Strong customer service focus
Valuable product knowledge and ability to understand customerneeds
Excellent communication and interpersonal skills
Strong problem-solving skills
Positive, professional attitude and personal presentation
Good organisational and time-management skills
Forklift licence with practical experience in a warehouseenvironment
Full Drivers licence and willingness to assist with customerdeliveries as the need arises
Full Australian Work Rights
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📌 Counter Sales And Warehouse Support Hvac (Melbourne)
🏢 Adecco Australia Group
📍 Melbourne