About the Role:

Reporting to the Team Leader, Recovery Housing and Community Access, you will be responsible for:
Managing referrals and eligibility screening across mental health programs.
Conducting intake, psychosocial and risk assessments.
Coordinating participant onboarding and service allocation.
Supporting participants to access health, mental health, housing and community services.
Building and maintaining effective relationships with referral partners and stakeholders.
Maintaining accurate records, reporting data, and ensuring compliance with program requirements.
Undertaking outreach-based intake assessments in homes, hospitals, community settings and WCS offices.

About You:

To be successful in this role, you will bring:
Certificate IV in Mental Health, Community Services or a related discipline.




Experience coordinating referrals, intake and assessment within mental health, health or community services.
Demonstrated experience conducting psychosocial and risk assessments.
Knowledge of recovery-oriented, person-centred and trauma-informed practice.
Understanding of suicide prevention, suicide risk assessment and crisis response principles.
Solid stakeholder engagement, communication and relationship management skills.
Excellent administrative, organisational and data management capabilities.
Ability to manage competing priorities and work effectively both independently and within a team.

📌 Referral & Intake Coordinator Community Mental Health Programs Australian Capital Territory
🏢 Woden Community Service
📍 Australian Capital Territory