Kitchen Garden At Rodney's is seeking a talented and energeticCafe Supervisorto join our team in Pialligo, ACT.
This is afull-time positionthat offers an exciting opportunity to help lead our front-of-house operations and deliver exceptional customer experiences.
As Cafe Supervisor, you will be responsible for overseeing our waiting staff, ensuring smooth service delivery, and maintaining the highest standards of hospitality.
This role is integral to the success of our cafe, directly contributing to our reputation for excellence and customer satisfaction in the hospitality sector.
Key responsibilities
Supervise and coordinate waiting staff, ensuring efficient and professional service delivery throughout all service periods
Manage table allocations, seating arrangements and customer flow to optimise the dining experience
Train, mentor and support waiting staff to maintain consistent service standards and hospitality excellence
Handle customer inquiries, complaints and feedback with professionalism and resolve issues promptly
Monitor stock levels of beverages, glassware and dining essentials, placing orders as required
Ensure compliance with health, safety and hygiene regulations across the cafe
Collaborate with kitchen staff to coordinate timing and presentation of meals and beverages
Manage reservations and walk-in customers to maintain full capacity and customer satisfaction
Perform till reconciliation and manage payment processing at the end of service periods
Create a welcoming and positive work environment, fostering teamwork and professional development among staff
Liase with guests regarding functions and events
What we're looking for
Proven experience working in a supervisory or leadership role within a hospitality or cafe environment, ideally within waiting staff operations




Strong knowledge of food and beverage service standards and dining etiquette
Excellent communication and interpersonal skills with the ability to engage positively with customers and staff
Demonstrated ability to train, motivate and manage a team in a fast-paced environment
Outstanding customer service skills with a genuine passion for hospitality
Proficiency in point-of-sale (POS) systems and cash handling
Problem-solving abilities and the capacity to remain calm under pressure
High level of organisational skills with attention to detail
Knowledge of health, safety and food hygiene regulationsBe willing to work weekends, public holidays and varied shift patterns as required
What we offer
Kitchen Garden At Rodney's is committed to creating a supportive and rewarding work environment for our team.
We offer competitive remuneration, along with the opportunity to work within a respected hospitality venue.
As part of our team, you will benefit from ongoing training and professional development, the chance to work alongside passionate hospitality professionals, and the satisfaction of delivering exceptional customer experiences.
We foster a positive workplace culture that values teamwork, continuous improvement and employee wellbeing.
We offer day-time hours - 8:30am to 4:30pm with the occaisional night time functions
About us
Kitchen Garden At Rodney's is a premier cafe destination located in beautiful Pialligo, ACT.
We are passionate about delivering exceptional hospitality experiences through quality food, beverages and outstanding customer service.
Our venue is known for its commitment to creating a welcoming atmosphere where guests feel valued and cared for.
We pride ourselves on maintaining the highest standards of service excellence and fostering a team setting where every member contributes to our success.
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📌 Cafe Supervisor (Canberra)
🏢 Kitchen Garden At Rodney's
📍 Canberra