Australian-founded in ****, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state.
Our people aren't just employees — they're the reason we succeed.
The Role
This is a detail-driven, process-focused role sitting within our Salary Packaging Operations team.
As Payments & Cards Officer, you'll keep the daily rhythm of Eziway's payment processing and card management running smoothly — accurately, on time, every time.
If you're someone who takes pride in precision and thrives in a structured environment, this role is for you.
How You'll Work
Reporting to the Salary Packaging Manager, you'll work closely across:
Cards Team — Day-to-day card operations, cancellations, exceptions and card stock management
Salary Packaging — Payment processing, reconciliation and resolving discrepancies
IT & Software — System queries, card provider ticketing and troubleshooting
Clients & Employers — Responding to payment and card enquiries within 24 hours
What You'll Own
A defined set of daily and ongoing responsibilities — real ownership from day one.
Daily Payments— Process employer deposits, payment batches and bank reconciliation before midday
Card Management— Cancellations, exceptions,



reactivations and malfunctions end-to-end
Card Stock— Monitor stock, order renewals and track dispatch via Australia Post
Superannuation & Novated— Generate super files and process weekly novated lease finance payments
EML Disbursement— Monitor the account, resolve issues and run balance reports
Client Enquiries— Respond to payment and card queries by phone and email within 24 hours
What We're Looking For
Experience in an administration, payments or accounts role
Strong attention to detail with accurate data entry and reconciliation skills
Confident communicator, comfortable handling client and employer queries professionally
Highly organised with the ability to juggle multiple tasks to tight daily deadlines
Proficient in Microsoft Office Suite with strong numerical skills
What's in it for you
A 35 hour week, 9-5 - because your time outside work matters too
Work close to home, skip the city traffic
Free onsite parking, one less thing to think about
A team that actually feels like a team
Genuine growth opportunities in a business that's still scaling
Access to an Employee Assistance Program
#J-*****-Ljbffr

📌 Payments And Cards Officer (Melbourne)
🏢 seek.com.au
📍 Melbourne