Nambour Brake & Service Centre – Nambour QLD
Service Advisor – Nambour Brake and Service Centre
Be the friendly face.
Keep customers informed.
Make every visit a great experience.
Excellent with people and love getting things organised?
Nambour Brake & Service Centreis looking for a proactiveService Advisorwho can make customers feel welcome, explain what happens next and keep them informed from booking to collection.
You'll be the key link between our customers and workshop.
Whether you're arranging a booking, talking through an estimate or calling with a progress update, you'll help customers feel confident their vehicle is in good hands.
If you take pride in remembering a name, following through on a promise and making someone's day easier, we'd love to meet you.
Your role
Make customers feel welcome— greet them, listen to their concerns and manage vehicle check-ins and collections
Keep customers up to date— provide progress updates, explain changes and communicate expected completion times
Prepare and explain estimates— help customers understand the recommended work, costs and options
Confirm approval for work— obtain customer authorisation before proceeding with additional repairs
Manage bookings— coordinate appointments with the workshop to keep the day organised
Work closely with technicians— turn workshop findings into clear, straightforward information for customers
Follow through— follow up estimates, respond to enquiries and make sure customers know the next step




Finish the visit well— prepare invoices, explain completed work and handle payments
Keep customer records accurate and reception tidy and welcoming
What you'll bring
You enjoy helping people and understand that a great customer experience comes from clear communication and reliable follow-through.
You'll bring:
A friendly, professional manner and strong listening skills
Confidence speaking with customers in person and over the phone
The ability to explain estimates and repair information in plain language
Strong organisation skills and attention to detail
A calm, practical approach when plans change or the workshop gets busy
Initiative and a commitment to keeping customers informed
Experience in service advising, automotive administration or customer service will be highly regarded.
Why join Nambour Brake and Service Centre?
Put your people skills to workin a role where customer relationships matter
Enjoy variety throughout your day, combining bookings, estimates, customer updates and workshop coordination
Take ownership of the customer experience, from the first enquiry to handing back the keys
See the difference you makeby helping customers understand their vehicle's needs and feel confident about the next step
Connect with the teamthrough staff engagement days
Ready to be the person our customers remember?
Bring your people skills, organisation and enthusiasm to Nambour Brake and Service Centre.
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📌 Service Advisor (Queensland)
🏢 Nambour Brake & Service Centre
📍 Queensland