We're partnering with a global SaaS company to find two Software Engineers for one of their core platform teams.

Be part of the distributed infrastructure that powers product capabilities used by millions of customers every day.

This is a hands-on operational support engineering role. If you enjoy hunting down root causes and fixing them properly, you'll love it.

What you'll be doing
Diagnosing provisioning failures across distributed services and recovering customer state
Handling internal support requests using runbooks, and writing current ones where they don't exist
Spotting failure patterns and fixing the root cause, then replaying failures in bulk
Building tools and automation to reduce manual recovery work
Improving dashboards, runbooks and knowledge base articles
Leading initiatives to drive tooling and automation changes, and supporting the mid-level engineers as the senior engineer

What you'll bring
3 to 5 years (mid)



or 5 to 7 years (senior) of software engineering experience
Solid hands-on Java, ideally Spring Boot microservices and REST APIs
Hands-on AWS experience
AWS Step Functions or similar workflow orchestration (Lambda, Temporal, Camunda), plus SQS/SNS
Proven production troubleshooting using logs and metrics (Splunk, SignalFx, Datadog or similar)
A self-starter mindset and transparent written communication of findings and impact

Nice to have: DynamoDB, Aurora/SQL, Gradle, OpenAPI, Pact contract testing, feature flags, scripting for bulk operations.

What's on offer
6-month contract with a November start
Competitive daily rate
No on‑call roster
Work on a critical platform at real scale
A strong brand for your CV

📌 Senior Software Engineer Sydney
🏢 Preacta Recruitment
📍 Sydney