ParaQuad Industries is a not-for-profit social enterprise creating meaningful employment opportunities for people with disability through our Op Shops and recycling operations. We are excited to be opening a current Op Shop in Ringwood Victoria and are seeking an experienced, retail-savvy Shop Manager to lead the store from launch through to long-term success.

About the Role

As Shop Manager, you will be responsible for the day-to-day operations of the Op Shop, leading a diverse team that includes people with disability, volunteers, and retail staff. You will balance solid commercial outcomes with social impact.

Key Responsibilities
Lead and manage all retail operations, including sales, merchandising, stock control, and visual presentation
Supervise, support, and develop staff and supported employees in an inclusive environment
Drive sales performance and achieve budget and KPI targets




Maintain high standards of customer service and community engagement
Ensure WHS, cash handling, and compliance requirements are met
Contribute to the growth and sustainability of ParaQuad’s social enterprise mission

About You
Proven retail management experience (Op Shop experience highly regarded)
Strong leadership skills with the ability to coach and support a diverse workforce
Commercially minded with a passion for customer experience
Organised, hands-on, and confident in a fast-paced retail environment
Values-driven and committed to inclusion and community impact
Hold (or willing to obtain) a current NDIS check

What We Offer
A values-based organisation making real community impact
The opportunity to lead a brand-new store from opening
Supportive team workplace
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📌 Retail Shop Manager Melbourne (Australia)
🏢 Alinea
📍 Australia