Showroom Leader – High-End Interior Design | Melbourne
We are a growing, design-focused business with a strong reputation for delivering bespoke, high-quality interior solutions for homeowners, builders, developers, and architects.
Driven by creativity, integrity, and a commitment to excellence, we do things differently—and we do them well.
With an expanding client base and an inspiring flagship showroom in Melbourne, we are seeking a dynamic and driven Showroom Leader to represent the brand.
This is a leadership role suited to someone who thrives in a fast-paced, multifaceted setting and enjoys working alongside leading design professionals.
You'll bring confidence, initiative, and a passion for elevating every experience—for clients, colleagues, and the brand.
$90k - $95k + commissions + Super
About the Role
As the Showroom Leader, you will be the face of the Melbourne showroom, delivering a seamless, premium client experience while supporting both sales performance and brand growth.
Working from our beautifully curated Melbourne space, you'll engage daily with design professionals, homeowners, and industry partners.
Work Hours
Tuesday: 9am–5pm
Saturday: 10am–3pm
On-site staff parking available
Key Responsibilities
Oversee daily operations and presentation of the Melbourne showroom
Maintain showroom to the highest aesthetic and functional standards
Deliver exceptional customer service through prompt, professional, and informed interactions
Track, manage,



and convert sales leads using Salesforce CRM
Support the business development team through in-showroom consultations and client hosting
Coordinate sample requests, inventory management, and distribution (courier/post)
Manage general administration and continuously improve back-office systems
Act as a brand ambassador, ensuring every client experience is warm, polished, and memorable
About You
To succeed in this role, you'll combine strong interpersonal skills with structure and attention to detail.
You'll be equally comfortable welcoming clients into a beautifully designed space and managing CRM data, logistics, and operational processes behind the scenes.
Skills & Experience
Minimum 2 years' experience in retail, design, or customer service roles
Experience within the home design, interiors, or construction industry highly regarded
Confident communicator with strong written and verbal skills
Highly organised, detail-oriented, and self-motivated
Professional, warm, and confident presence
Performance Indicators
Success in this role will be measured by:
Client enquiries responded to within 24 hours
Accurate and active pipeline management in Salesforce
Strong sales conversion through proactive, consultative engagement
Sample stock levels maintained and monitored in collaboration with internal teams
Positive contribution to team culture and consistently high client satisfaction
Bonus incentives are available based on team performance.
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📌 Showroom Manager (Melbourne)
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