Rockhampton Regional Council – Gracemere QLD
24h ago , from Rockhampton Regional Council
Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
Pro Rata amount of $83,228 – $89,006 per annum (LGIA Stream A Level 2) + Superannuation
Location – Gracemere
Your new role
We are seeking a dedicatedAdministration Officerto join our Planning and Regulatory Support Services team at Rockhampton Regional Council.
Based at the Animal Management Centre in Gracemere, you will be the first point of contact for customers, and will be required to provide high quality administrative support to ensure the daily operations of the centre run smoothly.
Your day to day responsibilities will include the liaising with owners of impounded animals and animal welfare agencies in a professional and empathetic manner, the accurate processing and preparation of impound and release paperwork, accurately record information in various Pathway modules, calculating fees and the processing of payments and filing.
You will play a key role within the support team, ensuring that administrative processes are efficient, confidential, and aligned with Council's values.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What we are looking for
Positive attitude and 'can do' approach.
Reliable, trustworthy, and genuinely interested in administrative support.
Strong time management, planning,



and organisational skills with the ability to prioritise effectively.
Excellent written and verbal communication skills, with the ability to build rapport and maintain professional relationships.
Confident in handling customer enquiries and resolving issues with empathy and professionalism while working in a fast paced setting.
What you'll get in return
As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than **** employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.
Supportive Work/Life Balance
A large employer with a strong values driven culture
12% employer superannuation contribution, with the option to salary sacrifice up to an additional 6%
Ongoing training and development opportunities
Payroll deductions and salary sacrifice options
17.5% annual leave loading
Wages paid fortnightly
Employee Assistance Program
Fitness Passport and active social clubs
Application Criteria
Experience working in a rapid paced administrative environment with the ability to uphold a high attention to detail.
Excellent time management and organisation skills with the ability to work within a team and display initiative.
Ability to provide a high level of customer service to all stakeholders with solid negotiation and problem solving skills
Applications Close: Monday 26 October **** at Midnight (AEST)
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📌 Administration Officer (Queensland)
🏢 Rockhampton Regional Council
📍 Queensland