We’re a busy, plumbing company based in Heidelberg West and we’re looking for a motivated, productive and tech‑minded Administration Assistant to join our team. This role is ideal for someone who is organised, eager to learn, and confident with computers.

You will be responsible for managing data entry tasks, processing documentation, and supporting the day-to-day administrative operations that keep our business running efficiently. This role is essential to ensuring accurate records, timely communication, and organisational excellence across the company.

Key responsibilities
Answering incoming phone calls and emails
Booking and scheduling jobs
Assisting with daily scheduling and job allocation
Communicating with customers regarding bookings, attendance and job updates
Creating and updating jobs in our job management system




Reviewing completed jobs and ensuring required information has been provided
Following up job notes, photos and documentation
Assisting with purchase orders and supplier documentation
General data entry and administration

About you
Has previous administration or office experience
Is highly organised and able to manage multiple tasks
Has strong written and verbal communication skills
Is confident speaking with customers and tradespeople
Has good computer skills and is comfortable learning current systems
Has excellent attention to detail.
Is happy to pitch in wherever needed
Can prioritise urgent tasks in a busy workplace
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📌 Office Administration And Assistant Melbourne
🏢 PLUMBCAD
📍 Melbourne