Working with a General Insurance Broker, this role offers an exciting opportunity in Broker Support - Claims.
You will play a key role in managing and progressing claims, while also assisting with broader broker support and administration.
The role is flexible, based in-office at Wayville, working from home or hybrid, for ***** hours per week.
Working days and hours are also flexible and can be tailored to suit.
The Insurance Broker works closely with Small to Medium Enterprises (SMEs) and the Agriculture Industry as well as some domestic work.
Key responsibilities
Submit, manage and progress claims from initial notification through to finalisation
Liaise with insurers, loss adjusters, repairers and other parties to obtain information and progress claims
Prepare claim updates for the Broker and assist with client communication where required
Ensure that all paperwork and documentation comply with regulatory requirements and internal policies
Assist with insurance proposals, forms, database updates and general broker administration where required
Maintain confidentiality and handle sensitive information with discretion




Assist broker and Senior Broker Support with various tasks as needed to support their day-to-day operations
About you
Minimum 3 years experience within the insurance industry
Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint)
Strong communication skills and the ability to liaise professionally with insurers and external stakeholders
Excellent organisational and time management skills, with the ability to manage competing priorities
Valuable working knowledge of general insurance and the ability to interpret policy wordings and insurance documentation
Strong attention to detail, problem-solving skills and accuracy
Ability to work independently as well as part of a team
Flexibility and willingness to take on various tasks as needed
Desirable: Experience using Insight Software
Desirable: Claims handling experience
About us
We are a General Insurance Broker that prides ourselves on delivering tailored insurance products to meet the unique needs of our clients.
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📌 Broker Support - Claims (Adelaide)
🏢 MIP Insurance Services
📍 Adelaide