Ready to take your plumbing or building experience off the tools and into a desktop-based role?
Ambrose Construct Group is seeking an experienced Desktop Building Assessor to join our team.
This position is ideally suited to someone with a plumbing, insurance building, restoration or construction background who has strong knowledge of water damage and wants to apply their technical experience in a desktop environment.
Reporting to the National Make Safe Leader, you will assess Escape of Liquid claims, investigate causation, coordinate supporting evidence and prepare detailed reports to assist insurers with claim decisions.
About the Role
In this role, you will:
Review and assess Escape of Liquid and water-related building claims
Conduct virtual assessments to determine the cause and extent of damage
Use your practical plumbing or building knowledge to assess causation
Identify claims that may potentially fall outside policy coverage
Coordinate plumbers, trades and other specialists to obtain supporting evidence
Prepare clear and accurate causation and assessment reports for insurers
Liaise with customers, insurers, trades and internal teams
Maintain accurate documentation across internal and insurer systems
Help progress claims efficiently while providing excellent customer service
About You
In this role, you will:
You may currently be working as a Plumber, Insurance Building Assessor, Restoration Technician, Building Supervisor or within insurance claims and be ready for something different.
Ideally,



you'll bring:
A plumbing background or strong knowledge of plumbing and water-related building damage
Experience within plumbing, construction, insurance building, restoration, claims or a related field
Strong knowledge of building practices and the ability to understand the cause of property damage
Excellent analytical and problem-solving skills
Robust written communication and report-writing abilitiesConfidence communicating with customers, insurers and trades
Strong attention to detail and accuracy
The ability to manage multiple claims and priorities
A positive and customer-focused approach
What Ambrose Construct Group can offer
A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
A competitive remuneration package based on your experience level.
Access to our Employee Assistance Program.
A Referral program that awards you with $**** for referring a successful candidate, so you can be rewarded for supporting your team's growth.
A seamless induction, professional development and learning opportunities.
Modern office facilities and resources.
Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ.
Ambrose Construct Group is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note: Only short-listed applicants will be contacted.
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📌 Desktop Building Assessor (Melbourne)
🏢 Ambrose Construct Group
📍 Melbourne