Saul Recruitment - Specialising in recruiting top MSP/MSSP/Security talent across ANZ!
Looking for an MSP/MSSP role where you cankeep learning, work with modern technology and genuinely move your career forward?
I m partnering with high-performing Australian MSP/MSSP that are continuing to grow, invest in their people and expand their capabilities acrossMicrosoft Cloud, Modern Workplace, infrastructure and security.
This isn t about spending the next three years doing exactly the same tickets with a slightly different job title.
You ll join talented, cooperative engineering teams where you ll be encouraged to broaden your technical skills, get involved in projects, work directly with customers and gradually take on greater technical responsibility.
If you re already working atLevel 2 within an MSP/MSSPand wondering what the next chapter of your career could look like, this could be a fantastic move.
Why This Opportunity Stand Out$75K-$90K + Super + training incentives
Melbourne - Hybrid working
Genuine investment in training and certifications
Clear pathways towards L3, projects, consulting, architecture, security and leadership
Exposure to Azure, Modern Workplace, infrastructure and security
Supportive technical leadership and mentoring
Interesting customers and varied environments
Strong, people-first cultures with excellent employee benefits
This is an established, highly regarded Australian technology business with strong reputations for client service, technical capability and long-term customer relationships.
More importantly, they understand that good engineers want more than a salary and a queue of tickets.
They wantprogression, exposure, mentoring, responsibility and the opportunity to become better at what they do.
What You ll Be Doing
Your role will be varied, giving you the opportunity to develop beyond traditional support work.
Depending on your experience, you ll be involved in:
Providing Level 2/3 technical support across multiple client environments
Troubleshooting more complex technical issues and identifying root causes
Supporting Microsoft Cloud, infrastructure and Modern Workplace environments




Assisting with cloud migrations and infrastructure projects
Getting involved in security-related projects and solutions
Participating in client discovery and potentially assisting with solution design
Visiting customer sites when required
Building trusted relationships and acting as a technical advisor to clients
Improving documentation, processes and internal systems
Working alongside senior engineers and learning from experienced technical specialists
What You ll Bring
You don t need to know everything.
Nobody does.
What matters is having a strong technical foundation, MSP/MSSP experience and the motivation to keep developing.
Ideally, you ll bring:
ProvenMSP/MSSP experiencesupporting multiple customer environments
Solid Level 2/3 troubleshooting and problem-solving skills
Experience across Microsoft Cloud and Modern Workplace technologies
Exposure to cloud migrations and infrastructure projects
Experience with modern device management including Intune and Autopilot
Relevant Microsoft certifications, or be actively working towards them
Strong customer communication and relationship-building skills
The ability to prioritise across multiple customers and competing requirements
Good documentation habits and attention to detail
A proactive attitude and genuine enthusiasm for learning
Technology Environment
You ll gain exposure across a broad mix of technologies, including:
Microsoft 365
Azure
Entra ID
Intune / Autopilot
Windows Server and on-prem infrastructure
Virtual Machines
Azure Virtual Desktop / WVD
Backup & Disaster Recovery
Networking & Security
Scripting and automation
SharePoint and Teams
Power Apps and Power Automate
Cloud migrations
What's In It For You?




Join respected and growing MSP/MSSPsBuild your career with established Australian businesses offering stability and long-term opportunity.
Genuine career progressionDevelop towards senior engineering, projects, consulting, architecture, specialist security or leadership pathways.
Training, certifications and mentoringGain structured development, paid certifications, training incentives and support from experienced technical professionals.
Modern technology and project exposureWork across cloud, Modern Workplace, infrastructure, networking and security, including migrations and transformation projects.
Broader experience and ownershipWork across diverse customers and environments while gradually taking on more technical responsibility.
Great people and customersCollaborate with talented engineers, share knowledge and build relationships with business and technology leaders.
Supportive, people-first cultureJoin environments that genuinely invest in their people and recognise great work.
Flexibility and employee benefitsEnjoy hybrid working alongside additional leave, employee discounts, parental support, wellbeing initiatives and other workplace perks.
This is a real opportunity to shine and to be recognised and rewarded for it!
Referral Bonus!
Know someone who would be perfect?
Refer them and receive$2,000if they re successfully placed!
Loads of Job-Seeking & Career Transition Resources available on my site :-)
Loads of Job Seeking and Career Transition Resources on my site!
Job Seeking & Career Webinar Recording: How to Get Hired in Today's Market!
My NEW Job Seeker Playbook!
Everything I Wish Job Seekers Knew Before They Started Applying
"I read through The Job Seeker Playbook and wanted to thank you for sharing it. I found it really insightful, especially the information about how a job placement takes shape from a recruiter s perspective, how they scan for resumes and what they look for. It has really helped me tailor my LinkedIn profile and tweak my resume. Thank you for putting this together. It is an invaluable resource in my opinion!" - Dhruva

📌 /3 Msp Support Engineer - People First Aussie Msp/Mssp! (Melbourne)
🏢 Saul Recruitment
📍 Melbourne